TCF
Customer
- Joined
- May 6, 2015
- Messages
- 94
- Reaction score
- 3
Today all of our phones slowly crashed, I noticed every extension dialing a *30 as it went down. Some people got disconnected from their active calls while some didn't.
Looking on the PBX I saw that there was 98% CPU Utilization from IIS Worker Process and after killing the process everything immediately started working again.
I reviewed the event log saw the 2 following entries with a Warning that seems to have appeared every day.
1. A worker process '####' serving application pool '3CXApplicationPool01' failed to stop a listener channel for protocol 'http' in the allotted time. The data field contains the error number.
2. A process serving application pool '3CXApplicationPool01' exceeded time limits during shut down. (Source WAS)
Any idea of what would cause this / a fix, or where to begin?
Looking on the PBX I saw that there was 98% CPU Utilization from IIS Worker Process and after killing the process everything immediately started working again.
I reviewed the event log saw the 2 following entries with a Warning that seems to have appeared every day.
1. A worker process '####' serving application pool '3CXApplicationPool01' failed to stop a listener channel for protocol 'http' in the allotted time. The data field contains the error number.
2. A process serving application pool '3CXApplicationPool01' exceeded time limits during shut down. (Source WAS)
Any idea of what would cause this / a fix, or where to begin?