import of extension data

Discussion in '3CX Phone System - General' started by jofer, Mar 13, 2018.

  1. jofer

    Dec 5, 2012
    Likes Received:
    I could never get this to work.
    Downloaded the template and filled it in but on import it fails.

    My question now is if I have a running system, v15.5 on windows it is.I have lots of extensions working already, if I use the import option to add extensions does it override what i have in the system or does it only add what is imported to my existing in the system?
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  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    May 10, 2016
    Likes Received:
    Hello @jofer

    The import option will not override existing extensions. If the system locates a conflict it will give you an error and that line will be skipped. Only extensions that do not exist will be added if values are correct.
    What i do is export one extension and use that as reference to create additional extensions. Once i am done i delete the original extension from my file and import the ones i created.