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Inbound and outbound calls drop

Discussion in '3CX Phone System - General' started by rlaney, Jan 18, 2008.

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  1. rlaney

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    I'm having a problem with in and outbound calls dropping frequently. Using version 3 w/ Grandstream GXP2000 and MP114 FXO Gateway.

    the Problem is not unique to any one extension, happens on at least three of them so far.

    Server status for the last outbound occurrence is:

    16:15:50.781 StratLink::eek:nHangUp [CM104001] Call(68): Ln:10000@Gateway 1 hung up call; cause: BYE; reason: Q.850 ;cause=316
    16:14:56.578 CallLegImpl::eek:nConnected [CM103001] Call(68): Created audio channel for Ln:10000@Gateway 1 (192.168.2.110:6000) with Media Server (192.168.2.103:7236)
    16:14:56.562 StratInOut::eek:nConnected [CM104005] Call(68): Setup completed for call from Ext.104 to Ln:10000@Gateway 1
    16:14:56.562 CallLegImpl::eek:nConnected [CM103001] Call(68): Created audio channel for Ext.104 (192.168.2.102:5004) with Media Server (192.168.2.103:7234)
    16:14:40.328 CallConf::eek:nProvisional [CM103003] Call(68): Ln:10000@Gateway 1 is ringing
    16:14:40.015 CallConf::eek:nIncoming [CM103002] Call(68): Incoming call from 104 (Ext.104) to sip:98172934633@192.168.2.103


    Please notice we got about 4 seconds out of this call. Can anyone tell me what the BYE reason means and/or offer some suggestions?
     
  2. igor.snezhko

    igor.snezhko Active Member

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    I suspect you gateway "line listening" level set too low so gateway "thinks" that call has done.
    Try to play with line Rx and TX level on your gateway.
     
  3. randyintejas

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    can some one provide more information on this issue. I am having the same problem with snom 360 phones and mp114
     
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