Inbound call to ring one extension during our team meetings

Discussion in '3CX Phone System - General' started by cara, May 12, 2010.

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  1. cara

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    Hi All:

    I am very new to this forum and we have only had our 3CX system for a few months. We are a very small office with only 5 people.

    My question is this: Is there a way to have one specific extension (x17) ring during our team meetings? We have an extension that has a portable phone that we take into our team meetings so we can see if it is an important call that we are waiting for. Before each meeting, I go into our 4 ring groups and add the extension that has the portable phone connected. Then after the meetings, I go back into the 4 ring groups and remove that extension. (We usually dont want this phone to be in a ring group on a regular basis because it is our president's phone, however, we do need to be able to see who is calling during our meetings.)

    Is there a simple rule that I can create that would make the x17 phone ring so that I dont have to go in and out of ring groups each time.

    Thanks
     
  2. SY

    SY Well-Known Member
    3CX Support

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    It may sound strage but workaround is really simple.
    try to make the x17 extension to be a participant of all groups and set it as first member.
    Register it when you start meeting... and unregister it when meeting is finished...
    Solved...
    :)
    Thanks for the input.
     
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  3. cara

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    Thanks Sy! Will your idea still work if we actually need ext 17 to be a working phone all the time, just not a phone in the ring group? My boss uses x17 as his extension.

    If it will work, that would be great!
     
  4. SY

    SY Well-Known Member
    3CX Support

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    create x18... and activate it diring team meeting... activate it on boss's phone...

    P.S. To be honest, I have not understood your changes in description... and I don't understand why all calls from ringgroups should come to boss's phone during team meetings...
     
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