Inbound calls do not ring phones

Discussion in '3CX Phone System - General' started by Marcellop, Jul 28, 2007.

Thread Status:
Not open for further replies.
  1. Marcellop

    Joined:
    Jun 17, 2007
    Messages:
    9
    Likes Received:
    0
    We can dial outbound calls withuout a problem. However, inbound calls do not ring the phones and this is the log comment:

    20:22:15.688 Endpoint::findSource [CM010001] Line configuration does not allow identification of the source of this call. Check Advanced Options for Gateways and Providers and match a field to a correct value from the following: Contact IP: '192.168.1.104'; From: 'unknown'; To: '10000'; Rline: '10000'; Contact: '10000'
     
  2. Marcellop

    Joined:
    Jun 17, 2007
    Messages:
    9
    Likes Received:
    0
    Sorry, failed to mention the phones are Grandstream GXP2000, and the FXO GXW4104.
     
  3. RobLloyd

    RobLloyd Member

    Joined:
    Oct 13, 2006
    Messages:
    481
    Likes Received:
    0
    Did you use the 4104 predefined template when adding the PSTN line?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. Marcellop

    Joined:
    Jun 17, 2007
    Messages:
    9
    Likes Received:
    0
    Yes, the template was used.
     
  5. 5qg4

    5qg4 Active Member

    Joined:
    Jan 31, 2007
    Messages:
    643
    Likes Received:
    0
    Refer to your log. Your GXW4104 register to 3CX box should be failed.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. RobLloyd

    RobLloyd Member

    Joined:
    Oct 13, 2006
    Messages:
    481
    Likes Received:
    0
    I forgot to add onto mine:

    Did you use the setup guide for the 4104 that 3CX put together?
    http: //www.3cx.com/voip-gateways/Grandstream-GXW-41044108/ NO LONGER AVAILABLE. NEW LINK: http://www.3cx.com/support/
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.