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Inbound calls not coming to 3CX phone extension

Discussion in '3CX Phone System - General' started by naluri2003, May 31, 2011.

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  1. naluri2003

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    Hi,

    I have a DMG1000 set up with the 3CX server v8. Outbound calls work, but inbound calls are not getting through. I have not enabled authentication in both directions. On the Dialogic box, I see:

    5/31 13:56:53 5/31 13:56:54 From TDM Network VoIP: Proxy Authorization Required 5:1 ,->,->, [Rsn=Unknown] ,->,,172.16.3.246,->, [Rsn=Unknown]

    On the 3CX server activity log:

    15:10:10.330 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:Anonymous@172.16.3.246 SIP/2.0
    Via: SIP/2.0/UDP 172.16.3.247:5060;branch=z9hG4bK537F858B66BD61E33281579F3086E61A
    Max-Forwards: 70
    Contact: <sip:172.16.3.247:5060>
    To: "Anonymous"<sip:Anonymous@172.16.3.246>
    From: "Anonymous"<sip:Anonymous@172.16.3.247:5060;user=phone>;tag=33CF32463135364100020F1F;vnd.pimg.port=5
    Call-ID: 01B227413570004D00000074@172.16.3.247
    CSeq: 1 INVITE
    Session-Expires: 60
    Min-SE: 10
    Allow: INVITE, ACK, OPTIONS, BYE, CANCEL, REGISTER, INFO, PRACK, REFER, NOTIFY
    Supported: replaces, early-session, 100rel, timer
    User-Agent: PBX-IP Media Gateway
    Content-Length: 0

    15:10:10.330 [CM302001]: Authorization system can not identify source of: SipReq: INVITE Anonymous@172.16.3.246 tid=537F858B66BD61E33281579F3086E61A cseq=INVITE contact=172.16.3.247:5060 / 1 from(wire)
    15:10:07.252 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:Anonymous@172.16.3.246 SIP/2.0
    Via: SIP/2.0/UDP 172.16.3.247:5060;branch=z9hG4bK10AA70325F32205C3A9B64C98B4D7E42
    Max-Forwards: 70
    Contact: <sip:172.16.3.247:5060>
    To: "Anonymous"<sip:Anonymous@172.16.3.246>
    From: "Anonymous"<sip:Anonymous@172.16.3.247:5060;user=phone>;tag=2A4532463135364100020F00;vnd.pimg.port=5
    Call-ID: 01B227413270004D00000073@172.16.3.247
    CSeq: 1 INVITE
    Session-Expires: 60
    Min-SE: 10
    Allow: INVITE, ACK, OPTIONS, BYE, CANCEL, REGISTER, INFO, PRACK, REFER, NOTIFY
    Supported: replaces, early-session, 100rel, timer
    User-Agent: PBX-IP Media Gateway
    Content-Length: 0

    I am not sure what the issue is as there are no visible errors.

    I appreaciate assistance in this. Thanks.
     
  2. naluri2003

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    Update.

    I created an authentication entry on the DMG1000 and the inbound calls are now working. Apparently, although I specificed no authentication is necessary, it does not seem to want to work that way. :(
     
  3. willow

    willow Member

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    can you post a trace of after you added the auth. it looks like its trying to send a call to anonymous which ofcourse the pbx will not understand where that is.
     
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  4. HPRG

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    Did you ever get the DMG1000 to work properly?
    If so...can you help me please?
    I have one too, and all I managed to do was get the green lights to work...

    ;-( I am soooooo frustrated! Ahhhhhhhhhhhhhhhhhhhhhh
     
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