Inbound calls not coming to 3CX phone extension

[naluri2003]

Hi,

I have a DMG1000 set up with the 3CX server v8. Outbound calls work, but inbound calls are not getting through. I have not enabled authentication in both directions. On the Dialogic box, I see:

5/31 13:56:53 5/31 13:56:54 From TDM Network VoIP: Proxy Authorization Required 5:1 ,->,->, [Rsn=Unknown] ,->,,172.16.3.246,->, [Rsn=Unknown]

On the 3CX server activity log:

15:10:10.330 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 172.16.3.247:5060;branch=z9hG4bK537F858B66BD61E33281579F3086E61A
Max-Forwards: 70
Contact: <sip:172.16.3.247:5060>
To: "Anonymous"<sip:[email protected]>
From: "Anonymous"<sip:[email protected]:5060;user=phone>;tag=33CF32463135364100020F1F;vnd.pimg.port=5
Call-ID: [email protected]
CSeq: 1 INVITE
Session-Expires: 60
Min-SE: 10
Allow: INVITE, ACK, OPTIONS, BYE, CANCEL, REGISTER, INFO, PRACK, REFER, NOTIFY
Supported: replaces, early-session, 100rel, timer
User-Agent: PBX-IP Media Gateway
Content-Length: 0

15:10:10.330 [CM302001]: Authorization system can not identify source of: SipReq: INVITE [email protected] tid=537F858B66BD61E33281579F3086E61A cseq=INVITE contact=172.16.3.247:5060 / 1 from(wire)
15:10:07.252 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 172.16.3.247:5060;branch=z9hG4bK10AA70325F32205C3A9B64C98B4D7E42
Max-Forwards: 70
Contact: <sip:172.16.3.247:5060>
To: "Anonymous"<sip:[email protected]>
From: "Anonymous"<sip:[email protected]:5060;user=phone>;tag=2A4532463135364100020F00;vnd.pimg.port=5
Call-ID: [email protected]
CSeq: 1 INVITE
Session-Expires: 60
Min-SE: 10
Allow: INVITE, ACK, OPTIONS, BYE, CANCEL, REGISTER, INFO, PRACK, REFER, NOTIFY
Supported: replaces, early-session, 100rel, timer
User-Agent: PBX-IP Media Gateway
Content-Length: 0

I am not sure what the issue is as there are no visible errors.

I appreaciate assistance in this. Thanks.

 

[naluri2003]

Update.

I created an authentication entry on the DMG1000 and the inbound calls are now working. Apparently, although I specificed no authentication is necessary, it does not seem to want to work that way.

 

[willow]

can you post a trace of after you added the auth. it looks like its trying to send a call to anonymous which ofcourse the pbx will not understand where that is.

 

[HPRG]

Did you ever get the DMG1000 to work properly?
If so...can you help me please?
I have one too, and all I managed to do was get the green lights to work...

;-( I am soooooo frustrated! Ahhhhhhhhhhhhhhhhhhhhhh