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Inbound Calls showing Undefined Number

Discussion in '3CX Phone System - General' started by moh10ly, Nov 1, 2012.

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  1. moh10ly

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    I have configured 3CX with UX Gateway with an external SIP trunk Provider and I'm able to call to external Numbers and my DID shows to external parties however when someone calls me it shows as undefined.. i'm not sure where to check exactly.

    These are the logs I can see on 3CX system logs. Please Help

    16:13:33.181 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:100@192.168.1.195:5060;user=phone SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.189:5060;branch=z9hG4bK-UX-ac1e-5812-40fc0
    Max-Forwards: 70
    Contact: <sip:MyMobileNumber@192.168.1.189:5060;transport=UDP>
    To: <sip:100@192.168.1.195;user=phone>
    From: "MyMobileNumber<sip:MyMobileNumber@192.168.1.189:5060>;tag=ac1e5812-1122d
    Call-ID: call-7A85CC15-0000-0010-0C13-A19@192.168.1.189
    CSeq: 1 INVITE
    Supported: replaces, update, 100rel
    User-Agent: NET UX 2.1.3v165 UX SW/WinVer
    P-Asserted-Identity: "05337692632 "<sip:05337692632@192.168.1.189:5060>
    Content-Length: 0


    Thanks
     
  2. 3CXfoxhallsolutions

    3CXfoxhallsolutions New Member

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    Have you listed & configured your DID numbers ...???

    Have a look at this how-to ...

    http://www.3cx.com/blog/docs/did-voip-provider/
     
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  3. moh10ly

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    Hi 3CXfoxhallsolutions
    Thanks a lot.. it worked like a charm.
     
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