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Inbound Direct SIP

Discussion in '3CX Phone System - General' started by JonnyM, Jul 10, 2014.

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  1. JonnyM

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    Having a bit of trouble with this, hoping someone can help.

    I've followed the instructions in the blog post (http://www.3cx.com/blog/voip-howto/direct-sip/), and the calls seem to be arriving at my 3CX install, but with the following error:

    Code:
    10-Jul-2014 20:46:58.859   [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    Invite-UNK Recv Req INVITE from 198.22.64.214:47223 tid=c5f09852d1b0bccd8c099d01bc52bf63 Call-ID=e5f8a068baa96b47c99c733207946d7897a80a29@0.0.0.0:
    INVITE sip:enquiries@domain.co.uk SIP/2.0
    Domain.co.uk is the same as the one entered as the local SIP domain in Settings > Advanced. 'enquiries' exists as the SIP ID on an extension.

    I'm a bit stumped as all the source identification seems to be set on providers, which aren't a thing that exists when using direct SIP.

    Any ideas?
     
  2. IliasL_3CX

    3CX Support

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    Hi Jonny

    Review the following link which will assist you with the source identification issue that you are experiencing: http://www.3cx.com/blog/docs/source-identification-issues/

    Best Regards
     
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  3. JonnyM

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    Thanks, turns out it was E164.org not being able to dial calls properly. I tried from a random host with MicroSIP and it worked perfectly.
     
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