Inbound FAX intercepting with 1 PSTN telephone number

Discussion in '3CX Phone System - General' started by Davide Arcari, Mar 12, 2018.

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  1. Davide Arcari

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    Hi,
    is there a way to intercept fax tone with 3cx (ISDN 1 Bri, 1 number so no possibility to use DID) and send it to the FAX server extension for e-mail conversion?
    Thanks
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @Davide Arcari

    Do you mean you want the 3CX server to automatically detect if the incoming call is a normal call or Fax and send to the appropriate destination?
    If that is the case then no, you need to use a dedicated DID for faxing and direct it accordingly to the desired destination.
     
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