Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Inbound routing to echo service (*777)

Discussion in '3CX Phone System - General' started by jarlel, Jun 23, 2011.

Thread Status:
Not open for further replies.
  1. jarlel

    Joined:
    May 24, 2011
    Messages:
    8
    Likes Received:
    0
    Hi!

    Is it possible to set up 3CX to route inbound calls directly to the echo service (*777) so that the call is
    answered and one can test two-way voice from e.g. a mobile phone calling to a DID?

    Thanks in advance for any help!

    BR,
    Jarle
     
  2. nbailey

    nbailey Member

    Joined:
    Jan 31, 2011
    Messages:
    359
    Likes Received:
    0
    Hello,

    You could set an inbound route to hit a ring group with 5 sec timeout then enter in the forward to external number and enter *777 as the external number, a bit of a workaround but it works.

    Thanks,
    Nate
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. jarlel

    Joined:
    May 24, 2011
    Messages:
    8
    Likes Received:
    0
    Thanks for the tip!

    I just set "Forward to outside number" directly on the DID and that worked.

    Is it possible to do something similar for another DID that connects to a "music" extension where one can
    hear music played continuously?

    BR,
    Jarle
     
  4. SY

    SY Well-Known Member
    3CX Support

    Joined:
    Jan 26, 2007
    Messages:
    1,825
    Likes Received:
    2
    Digital receptionist.
    Prompt: music file
    Timeout: 1 sec.
    Action: End call to play file once, or Repeat prompt to make infinite loop.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.