Inbound rule for all calls

Discussion in '3CX Phone System - General' started by yorchh, Aug 5, 2015.

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  1. yorchh

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    Hi there!

    I have a new 3CX 12.5 version. 4 PSTN lines through Patton Gateway. I created a digital receptionist.

    Now I want all incoming calls go to this digital receptionist. I created an inbound rule.
    At "Inbound Rule type" I selected "Caller ID number/mask" option.

    My question is: how do I specify a number/mask pattern to match any call?

    I tried to specify "*" but 3CX won’t let me to do that because it says is very dangerous.

    Hope you can help me.

    Thank you!
     
  2. leejor

    leejor Well-Known Member

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    With PSTN trunks, all within the same group, I seem to recall that it was pretty a straight forward option (a check box) to send all calls to a specific destination, in your case, an DR. It is once you put in VoIP trunks and DIDs that inbound routing becomes a bit more complicated.
     
  3. yorchh

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    Oh, that's correct.

    At VoIP/PSTN Gateways / Patton / extension#
    At each option you can configure what to do. Now I just selected the option “Connect to Digital Receptionist”

    I deleted the inbound rule I just created.

    Thank you leejor! :D
     
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