Inbound Rules and Office Hours

Discussion in 'Ideas' started by infodatek, Mar 24, 2017.

Inbound Rules and Office Hours 4.5 5 2votes
4.5/5, 2 votes

  1. infodatek

    Joined:
    Mar 24, 2017
    Messages:
    5
    Likes Received:
    1
    Hello all,

    Currently it's only possible to specify a destination for calls during office hours and outside office hours, but it's not possible to configure a destination for lunch time. It would be amazing if it would be possible to choice different destinations based on your own our schedule.

    For example: We've got a customer who would like to have the phone ringing normally during the day, be transferred to a certain phone during lunch time, and being transferred to the voicemail outside of office hours, but currently it's only possible to select actions based on inside the office hours and outside the office hours. Would adding an option like lunch time be possible? Or adding options to base a destination on a specified time?
     
    Lester Williams likes this.
  2. Lester Williams

    Joined:
    Apr 11, 2017
    Messages:
    5
    Likes Received:
    1
    If we could route calls based on time rather than office hours and after hours would be excellent, surprised its not part of the system already as this is a standard feature across a few other VoIP PBX's