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Inbound Skype Works, Outbound Does Not

Discussion in '3CX Phone System - General' started by slm72, Oct 22, 2009.

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  1. slm72

    Joined:
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    Inbound calls from Skype work fine, but get "destination is not available, not registered, or no routes available". Here is the log...

    15:49:26.708 [CM503008]: Call(20): Call is terminated
    15:49:21.364 [CM503007]: Call(20): Device joined: sip:EndCall@127.0.0.1:40600;rinstance=d6265902b6addd0c
    15:49:21.364 [CM503007]: Call(20): Device joined: sip:111@192.168.1.53:1173;rinstance=b61bae31d9bf70c0
    15:49:21.364 [CM503002]: Call(20): Alerting sip:EndCall@127.0.0.1:40600;rinstance=d6265902b6addd0c
    15:49:21.161 [CM503025]: Call(20): Calling Unknown:Ext.EndCall@[Dev:sip:EndCall@127.0.0.1:40600;rinstance=d6265902b6addd0c]
    15:49:21.145 [CM503016]: Call(20): Attempt to reach <sip:6304769400@192.168.1.22:5060> failed. Reason: Temporarily Unavailable
    15:49:21.145 [CM503003]: Call(20): Call to sip:304769400@127.0.0.1:6062 has failed; Cause: 480 Temporarily Unavailable; from IP:127.0.0.1:6062
    15:49:21.145 [CM505002]: Gateway:[Skype1] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXSkypeGateway 2.0.8742.0] PBX contact: [sip:10001@127.0.0.1:5060]
    15:49:21.145 [CM503002]: Call(20): Alerting sip:10001@127.0.0.1:6062;rinstance=59931b33e6fe96b1
    15:49:20.989 [CM503025]: Call(20): Calling PSTNline:304769400@(Ln.10001@Skype1)@[Dev:sip:10001@127.0.0.1:6062;rinstance=59931b33e6fe96b1]
    15:49:20.942 [CM503004]: Call(20): Route 1: PSTNline:304769400@(Ln.10001@Skype1)@[Dev:sip:10001@127.0.0.1:6062;rinstance=59931b33e6fe96b1]
    15:49:20.942 [CM503010]: Making route(s) to <sip:6304769400@192.168.1.22:5060>
    15:49:20.942 [CM505001]: Ext.111: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXVoipPhone 4.0.9441.0] PBX contact: [sip:111@192.168.1.22:5060]
    15:49:20.927 [CM503001]: Call(20): Incoming call from Ext.111 to <sip:6304769400@192.168.1.22:5060>
    15:48:57.909 [CM503007]: Call(19): Device joined: sip:EndCall@127.0.0.1:40600;rinstance=d6265902b6addd0c
    15:48:57.909 [CM503002]: Call(19): Alerting sip:EndCall@127.0.0.1:40600;rinstance=d6265902b6addd0c
    15:48:57.690 [CM503016]: Call(19): Attempt to reach <sip:6304769400@192.168.1.22:5060> failed. Reason: Temporarily Unavailable
    15:48:57.690 [CM505002]: Gateway:[Skype1] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXSkypeGateway 2.0.8742.0] PBX contact: [sip:10001@127.0.0.1:5060]
    15:48:57.534 [CM503025]: Call(19): Calling PSTNline:304769400@(Ln.10001@Skype1)@[Dev:sip:10001@127.0.0.1:6062;rinstance=59931b33e6fe96b1]
    15:48:57.487 [CM503010]: Making route(s) to <sip:6304769400@192.168.1.22:5060>
    15:48:57.471 [CM503001]: Call(19): Incoming call from Ext.111 to <sip:6304769400@192.168.1.22:5060>
    15:19:12.019 [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 69.0.208.27:3478 over Transport 192.168.1.22:5060
    14:39:11.840 [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 69.0.208.27:3478 over Transport 192.168.1.22:5060
    14:10:35.613 [CM503008]: Call(18): Call is terminated
    14:10:31.285 [CM503007]: Call(18): Device joined: sip:111@192.168.1.53:1173;rinstance=b61bae31d9bf70c0
    14:10:31.098 [CM503025]: Call(18): Calling Unknown:Ext.EndCall@[Dev:sip:EndCall@127.0.0.1:40600;rinstance=d6265902b6addd0c]
    14:10:31.082 [CM503003]: Call(18): Call to sip:304769400@127.0.0.1:6062 has failed; Cause: 480 Temporarily Unavailable; from IP:127.0.0.1:6062
    14:10:31.082 [CM503002]: Call(18): Alerting sip:10001@127.0.0.1:6062;rinstance=59931b33e6fe96b1
     
  2. MichaelB

    MichaelB 3CX Team
    3CX Support

    Joined:
    Aug 25, 2009
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    Hi, this number 304769400 is incorrect.
    Skype requires international format of dialing number. You should dial +304769400 or 00304769400. If outbound rule prefix is (6) then you should dial 6+304769400 or 600304769400. + is equal to 00.
    Thanks
     
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