- Joined
- Sep 7, 2007
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hi
i have installed the 3cx free edition for evaluating purpose. i set up everything, that i can phone within my network (soft and hard phones) i also can call to an outside phone number over sipcall.ch. but i cannot receive phone calls from outside. when i try to phone with a normal phone i cannot hear anything through the phone. after a while the hungs up.
i tried to chek the sipcall.ch settings with a softphone not over 3cx. i could receive the calls from outside without problems.
can somebody help my, what i have to do?
i already started from the beginng a severla times. in the server log, there is no incoming phone call registered. the line is registered to the sipcall.ch and all the clients too. i tried to set up the whole thing on a different pc, but the same problem (i tried a win2003 and a xp). i opened on my firewall the ports 9000 to 9499 as well.
thanks for any hints. kind regards
simon
i have installed the 3cx free edition for evaluating purpose. i set up everything, that i can phone within my network (soft and hard phones) i also can call to an outside phone number over sipcall.ch. but i cannot receive phone calls from outside. when i try to phone with a normal phone i cannot hear anything through the phone. after a while the hungs up.
i tried to chek the sipcall.ch settings with a softphone not over 3cx. i could receive the calls from outside without problems.
can somebody help my, what i have to do?
i already started from the beginng a severla times. in the server log, there is no incoming phone call registered. the line is registered to the sipcall.ch and all the clients too. i tried to set up the whole thing on a different pc, but the same problem (i tried a win2003 and a xp). i opened on my firewall the ports 9000 to 9499 as well.
thanks for any hints. kind regards
simon