Incoming call rejected, caller is unknown

Discussion in '3CX Phone System - General' started by BobD, Jul 12, 2011.

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  1. BobD

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    I've got a Skype Connect trunk with 3 channels and 6 phone numbers. I can call in-out just fine but I'm unable to configure DID successfully. It seems like such a basic something but I'm getting busy when I call in from my cell (CCCCCCC) to my desktop (DDDDDDD). Suggestions?

    17:35:20.433 [CM502001]: Source info: From: <sip:1205CCCCCCC@sip.skype.com>;tag=ca90d13f-13c4-4e1ccc28-1f469596-3285feac<sip:1205DDDDDDD@sip.skype.com>
    17:35:20.433 [CM503013]: Call(9): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 1205DDDDDDD@192.168.2.90:5060 tid=-8133-4e1ccc28-1f469596-7bae0775 cseq=INVITE contact=1205CCCCCCC@63.209.144.201:5060 / 1 from(wire)
    17:35:20.429 [CM500002]: Info on incoming INVITE:
    INVITE sip:1205DDDDDDD@192.168.2.90:5060;rinstance=b41a53f764696fa5;transport=udp SIP/2.0
    Via: SIP/2.0/UDP 63.209.144.201:5060;branch=z9hG4bK-8133-4e1ccc28-1f469596-7bae0775
    Max-Forwards: 30
    Contact: <sip:1205CCCCCCC@63.209.144.201:5060;transport=udp>
    To: <sip:1205DDDDDDD@sip.skype.com>
    From: <sip:1205CCCCCCC@sip.skype.com>;tag=ca90d13f-13c4-4e1ccc28-1f469596-3285feac
    Call-ID: CXC-976-62283dd0-ca90d13f-13c4-4e1ccc28-1f469596-1d9094fe
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE
    User-Agent: SipGW 4
    Content-Length: 0

    17:35:20.120 [CM502001]: Source info: From: <sip:1205CCCCCCC@sip.skype.com>;tag=ca90d13f-13c4-4e1ccc28-1f469456-55b5874d<sip:1205DDDDDDD@sip.skype.com>
    17:35:20.120 [CM503013]: Call(8): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 1205DDDDDDD@192.168.2.90:5060 tid=-8131-4e1ccc28-1f469456-124202 cseq=INVITE contact=1205CCCCCCC@63.209.144.201:5060 / 1 from(wire)
    17:35:20.116 [CM500002]: Info on incoming INVITE:
    INVITE sip:1205DDDDDDD@192.168.2.90:5060;rinstance=b41a53f764696fa5;transport=udp SIP/2.0
    Via: SIP/2.0/UDP 63.209.144.201:5060;branch=z9hG4bK-8131-4e1ccc28-1f469456-124202
    Max-Forwards: 30
    Contact: <sip:1205CCCCCCC@63.209.144.201:5060;transport=udp>
    To: <sip:1205DDDDDDD@sip.skype.com>
    From: <sip:1205CCCCCCC@sip.skype.com>;tag=ca90d13f-13c4-4e1ccc28-1f469456-55b5874d
    Call-ID: CXC-761-62283a50-ca90d13f-13c4-4e1ccc28-1f469456-1b4d1a77
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE
    User-Agent: SipGW 4
    Content-Length: 0

    Bob
     
  2. eagle2

    eagle2 Well-Known Member

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    Seems you haven't configured your DDI numbers correctly.

    Look at: http://www.3cx.com/blog/docs/did-voip-provider/

    Regards
     
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  3. BobD

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    Thanks!

    That article was v9 but didn't take too much effort to convert to v10. No phones to test with from current site but log shows promise. :)
     
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