Incoming call to extension based on caller id?

Discussion in '3CX Phone System - General' started by kungmats, Apr 3, 2010.

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  1. kungmats

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    Hi!

    Is it possible to route an incoming call to a specific extension based on the caller id?

    Lets say someone calls me from number 08123456 = route to ext 200
    Lets say someone calls me from number 08987654 = route to ext 201
     
  2. sipero123

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    Hi,

    Yes this is quite easy to setup via the incoming call rules and if you have several DDIs from a single VOIP provider trunk you just need to configure this in 3CX so it knows to which extension these should be delivered.


    Jonathan Hamon
     
  3. kungmats

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    Hmm ..... I only have 1 incoming provider ... is that possible to do that in that case?

    Can you please give me an example how/where to setup it?
     
  4. leejor

    leejor Well-Known Member

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    Have all calls go to a dummy extension before defaulting to a ring group or DR. An extension, in Version 8 , has options to route/reject calls based on caller ID.
     
  5. kungmats

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    Thanks! ... Good idea :)
     
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