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Incoming calls on external PSTN unexpectedly terminating

Discussion in '3CX Phone System - General' started by Armo07, Apr 15, 2008.

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  1. Armo07

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    3CX Phone System Version5.1.4128.0
    XP Pro SP2
    GrandStream 4104

    Calls from external PSTN unexpectedly terminating on odd occasions, usually within 20 seconds.

    Here's the log:

    10:22:49.046 Call::Terminate [CM503008]: Call(57): Call is terminated
    10:22:49.046 Call::Terminate [CM503008]: Call(57): Call is terminated
    10:22:49.031 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10003 forwards to DN:20
    10:22:32.296 CallCtrl::eek:nLegConnected [CM503007]: Call(57): Device joined: sip:20@192.168.1.103:5060
    10:22:32.296 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10003 forwards to DN:20
    10:22:32.281 CallCtrl::eek:nLegConnected [CM503007]: Call(57): Device joined: sip:10003@192.168.1.107:5062
    10:22:30.437 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(57): Calling: Ext:20@[Dev:sip:20@192.168.1.103:5060]
    10:22:30.437 Line::printEndpointInfo [CM505002]: Gateway:[GrandStream 2] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXW4104 (HW 0001, Ch:1) 1.0.0.55] Transport: [sip:192.168.1.104:5060]
    10:22:30.437 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10003 forwards to DN:20
    10:22:30.437 CallCtrl::eek:nIncomingCall [CM503001]: Call(57): Incoming call from unknown@(Ln.10003@GrandStream 2) to [sip:20@gw03.mytel.net.au:5060]
    10:22:30.437 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10003 forwards to DN:20


    Any ideas appreciated.

    Rgds,
    Sam
     
  2. Nebula

    Nebula New Member

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    Check the call progress tone settings on the Grandstream gateway are correct for the region you are in.
     
  3. Armo07

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    I will check this, thank you. But I'm quite sure I got this right during set up.
     
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