Incoming calls rejected - build v6.1793

[Jirka]

Hi there,

can anybody help me I have tried to upgrade to v6.1793 and ever since that I have problem with incoming calls. See details in the log bellow.

I have used same set up for this provider in older version and that worked perfectly .

13:42:16.234 Call::Terminate [CM503008]: Call(1): Call is terminated
13:42:16.234 CallCtrl:nIncomingCall [CM502001]: Source info: From: 1; To: "778xxxxxxx"[sip:[email protected]];tag=as2db36554[sip:[email protected]:5060;rinstance=251823215d70ed0b]
13:42:16.234 CallCtrl:nIncomingCall [CM503013]: Call(1): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected]:5060 tid=65dd671f cseq=INVITE [email protected] / 102 from(wire)

Thanks a lot for your help Jirka.

 

[AvraamM_3CX]

This would require some detailed troubleshooting and thus to resolve this you need to contact our technical support (This requires commercial edition with support package).

If you have a commercial edition, but no support package, you can purchase one here:

https://erp.3cx.com/orderform/support.aspx

regards

 

[shahul]

I had similar problem went i upgraded from v5 to V6.

Check the Source Identification >> Match Any fields

This solved mine issue.

 

[Jirka]

The problem solved, I have played around with Gateway / Provider Inbound Parameters and got it work.