Incoming calls to to specific line instead of group

Discussion in '3CX Phone System - General' started by Brian A, Feb 5, 2018.

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  1. Brian A

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    I have been playing around with this and can't seem to find a solution, does anyone know how to execute this type of call flow?

    When the main line rings, it rings line 1, if a second call comes in it rings line 2, and if a 3rd call comes in rings line 3. The entire team should all be able to see line 1, 2 and 3 on their phones.

    We are using YeaLink T46s.
     
  2. leejor

    leejor Well-Known Member

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    You will have to provide additional information about your set up. Are you using SIP trunks, or a gateway? One trunk group? It sound as if you want to simulate a "key system", which can be done, in a way, depending on the sets features.

    What are you trying to achieve? Call scenarios?.
     
  3. jbryant84

    jbryant84 New Member

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    A prioritised hunt ring group will do this. You won't have the visibility directly, but BLFs showing presence will do it.
     
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