incoming fax from inPhonex

Discussion in '3CX Phone System - General' started by deluca, Dec 15, 2008.

Thread Status:
Not open for further replies.
  1. deluca

    Joined:
    Dec 15, 2008
    Messages:
    1
    Likes Received:
    0
    can the 3cx be configured to receive faxes directly from a provider such as inPhonex? not pass thru but to the fax server on a dedicated DID? if so what special settings are needed on the line config. i want the faxes to be sent to the 3cx and delivered to email.
     
  2. 5qg4

    5qg4 Active Member

    Joined:
    Jan 31, 2007
    Messages:
    643
    Likes Received:
    0
    FAX feature should be works with VoIP gateways Only. eg Patton, AudioCode and etc ...... For VoIP provider should be not yet.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. kevin

    kevin Member

    Joined:
    Nov 23, 2006
    Messages:
    316
    Likes Received:
    1
    Hi there

    This is unsupported, and untested...

    ...but to have SOME chance for this:

    1. VOIP Provider must be set to NOT "PBX Delivers Audio" (this will most probably have a large effect for normal voice calls - so you must check this combination)
    2. Firewall/NAT device must be able to forward signalling and media correctly
    3. VoIP Provider must be delivering FAX using T.38 protocol - any other codec will NOT work.

    Regards

    Kevin
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.