I have a 3CX server with 4 SNOM 300 Phones and a Patton Smartnode Gateway. Currently I have one PSTN line coming into the gateway which receives all calls. Outgoing calls are made using our Inphonex VOIP lines with 3 DID's. The problem I am having is with incoming calls. If our front office staff is on the line, and someone calls the same PSTN she is on, we want it to ring on line 2 of her phone. Does anyone know how to configure this in 3CX? I tried using the Que's within 3CX but they do not work the way we want them too. Any help would greatly be appreciated.