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- Apr 6, 2009
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Hello,
I just recently purchased a Mitel 5215 phone to use with my 3cx system. I've been having one heck of a time with it the past couple of days, trying to get it fully operational.
I believe I have all my ports forwarded correctly, and the 3cx system setup fine. I'm just wondering if there are still issues on my end through my network. The server is not on the same network as the network that the phone is connected too. I am able to dial out with the phone, I cannot hear the party I am calling, but they can hear me.
As for calls coming INTO the system, the caller will reach out automated receptionist, and dial my extension, but won't get the voice mail right away. This at least tells me that my phone is correctly registered into the 3cx system, but the phone isn't ringing on my end. Has anyone ever had any similar issues, or have this phone and can help me? Any information is appreciated, and please let me know if I was thorough enough to get this issue resolved. Thank you.
-Rich
I just recently purchased a Mitel 5215 phone to use with my 3cx system. I've been having one heck of a time with it the past couple of days, trying to get it fully operational.
I believe I have all my ports forwarded correctly, and the 3cx system setup fine. I'm just wondering if there are still issues on my end through my network. The server is not on the same network as the network that the phone is connected too. I am able to dial out with the phone, I cannot hear the party I am calling, but they can hear me.
As for calls coming INTO the system, the caller will reach out automated receptionist, and dial my extension, but won't get the voice mail right away. This at least tells me that my phone is correctly registered into the 3cx system, but the phone isn't ringing on my end. Has anyone ever had any similar issues, or have this phone and can help me? Any information is appreciated, and please let me know if I was thorough enough to get this issue resolved. Thank you.
-Rich