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Incomming VoIP call keeps line bussy after hangup

Discussion in '3CX Phone System - General' started by Alan, Mar 27, 2007.

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  1. Alan

    Mar 26, 2007
    Likes Received:
    I get

    15:25:16.523 >>: SipReq: BYE 9999999@999.999.999.999:5060 tid=460758f2-1309-0 cseq=BYE contact=99999999@999.999.999.999:5060 / 66620 from(wire)

    in the Server Status

    My Sip provider is MyNetFone

    Can anyone help?
  2. Anonymous

    Anonymous Guest

    Yeah and I get ???????????? :lol:

    No disconnect of the line?
    No disconnect (eg your icon in 3cx is still orange) in 3cx?
    No disconnect at the terminating end (eg called party)?
    No disconnect at the originating end (eg calling party)?

    Bit more info would be appreciated. for example what modem/ata are you using.

    Keeping the line active after voip termination can be a few things. Most of the time it is related to the Disconnect Tone String. This is different by country (so whilst you at it please specify the country).

    Also depending on your ATA you can have different configuration settings, like:

    Control timer values
    Call progress tones
    On hook off hook settings.

    You see there is a fair bit that can be configured to make it work or to make it stop work.

    Your poste below does not help me much to narrow down the problem :).
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