incomplete dial number

Discussion in '3CX Phone System - General' started by woogy, May 9, 2007.

  1. woogy

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    I have Grandstream GXW4104 connected to the 3CX, Each time I dial a local number I receive a message that the number I am dialing is incomplete. The outbound rule that I am using is 9 with one r. Any idea
     
  2. brianfpmoab

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    woogy,

    Can you post the messages in the server status page when you get this error.

    It should look something like this

    13:54:55.328 StratInOut::eek:nConnected Call(C:4): Setup completed for call from Ext.301 to Ln:30001@PA
    13:54:55.328 CallLegImpl::eek:nConnected Call(C:4): Created audio channel for Ext.301 (70.96.174.45:16412) with third party (70.96.174.34:6000)
    13:54:52.187 CallConf::eek:nProvisional Call(C:4): got response from 15708885272
    13:54:51.671 CallConf::eek:nIncoming Call(C:4): Incoming call from Ext.301 to sip:315708885272@70.96.174.138

    That is a completed call on my system with an outbound rule to remove the first number. The rule is 3 and one r.

    With your messages we should be able to help you better.

    Brian
     
  3. Anonymous

    Anonymous Guest

    Also,

    Have you bound the outbound rule to a gateway?

    For the local numbers try to dial the full number that includes the area code.
     
  4. NigelG

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    Mar 29, 2007
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    Hi,

    As Henk says, if you are using a VOIP provider then the number will not be "local" to their gateway annd probably needs the full code and number.

    Rgds
    NigelG
     

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