Inconsistencies in status from 3cx Phone and Mgmt Console

Discussion in '3CX Phone System - General' started by craigreilly, Mar 14, 2014.

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  1. craigreilly

    craigreilly Well-Known Member

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    I have noticed at times while doing some troubleshooting that the Port//Trunk Status says on thing and 3cx phone says another.
    ie:
    3cx Phone shows an inbound caller talking to user at extension 4005
    Management Console shows that same inbound phone number sitting on Shared Park 1 (SP1)

    I know that the call did sit on SP1 for a short time before ext 4005 picked it up. But why did Management Console not update to the extension?
     
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  2. leejor

    leejor Well-Known Member

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    Re: Inconsistencies in status from 3cx Phone and Mgmt Consol

    Does the status correct itself if you close off the management console, then re-open?
     
  3. craigreilly

    craigreilly Well-Known Member

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    Re: Inconsistencies in status from 3cx Phone and Mgmt Consol

    Didn't try that... probably not a huge deal... but I did notice it.
     
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