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Incorrect Call Duration Shown in Switchboard

Discussion in '3CX Phone System - General' started by vizualpro, Sep 1, 2017.

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  1. vizualpro

    vizualpro New Member

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    Running 3CX Phone System Enterprise Edition Version Number 15.5.5

    Since updating to the latest version we've seen this issue on both incoming and outgoing calls. As soon as an incoming call is shown, it starts at 1:16 and counts up from there.
    Outgoing calls start at 1:16, counts up while ringing, and as soon as the call is answered on the other end, the timer for that same call goes back down to 1:16 and begins to count up again.

    Has anybody else noticed anything similar or have ideas on what to try for correcting it?

    Thank you in advance!
     
  2. complex1

    complex1 Active Member

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    Hi,

    A restart of the server or PBX solved this issue for me.
     
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  3. vizualpro

    vizualpro New Member

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    Thank you! I'll try that this afternoon and report back.
     
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