We are suffering issues with the 3CX client (15.0.62928.5) marking users as "away" when in fact they're not away. I think the problem stems from when the client marks as "away", but then the PC suffers a problem, or the computer is turned off, the flag for "away" is never removed. This then causes users deskphones (Fanvil X3S) to not ring, as the Extension is set to call voicemail when away. This is causing massive problems for us. What I would like is some way to make the away status in the 3CX client to simply be for display purposes, and not to affect any functions of the phone system. I really need deskphones to ring, regardless of presence status. Is this possible? If not, I may have to remove the 3CX client from my network, because at the moment, it just seems too buggy.