Increase Ring Time 3CX Softphone?

Discussion in 'Windows' started by sns227, Jun 3, 2011.

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  1. sns227

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    I am missing many answering machines becuse ot the 30 second ringtime on the 3CX Softphone. Is there a way to increase the ring time? My provider tells me that hey do not have a limit. What controls the length of time that the 3CX will ring?
     
  2. leejor

    leejor Well-Known Member

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    You are talking about outgoing calls? If so, I wasn't aware of a set time limit.
     
  3. sns227

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    Yes, I am talking about outboud calls. I have timed it. It appears to have a 30 second time out.
     
  4. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    There is no limitation of the ringing time in the 3CXPhone. Usually, such kind of limitation is performed by the PBX/provider.
     
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  5. sns227

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    Thanks for your input. I have spoken to my provider (Vocalocity) and they tell me that the don't put any limitation on the amount of time they will allow a call to ring. Any other thoguhts/ideas?
     
  6. SY

    SY Well-Known Member
    3CX Support

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    Could you please provide a "wireshark capture" which will play a role of the objective jury for both sides?

    Thanks
     
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  7. sns227

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    My prover said they will send me one within an hour. I will post once received. Thank you - SNS
     
  8. sns227

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    I have attached the Wireshark log - Thanks - SNS
     
  9. sns227

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    Wireshark Part 1


    Ôò¡  ÿÿ q ßèM“¼ Ï Ï   ¤ºÛYn  E¿ @ @=ŸÍ‹.ÒÍ‹.–ÄÄ«›ÒINVITE sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
    Record-Route: <sip:205.139.46.210;lr=on;nat=yes>
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bKccdc.dbaa6be2.0
    Via: SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-fd573135631d037d-1---d8754z-;rport=50393
    Max-Forwards: 69
    Contact: <sip:VH100087@174.47.56.114:50393>
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>
    From: "test"<sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=056a7156
    Call-ID: ZGQ3ZmRlYjIyYzAwYjIyOTc3OTNmMzQxNTA1ZmQ1MzY.
    CSeq: 2 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    User-Agent: 3CXPhone 5.0.14900.0
    Content-Length: 406

    v=0
    o=3cxVCE 162250335 2506035 IN IP4 174.47.56.114
    s=3cxVCE Audio Call
    c=IN IP4 174.47.56.114
    t=0 0
    m=audio 40006 RTP/AVP 0 8 3 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:3 GSM/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=sendrecv
    m=video 40004 RTP/AVP 34
    c=IN IP4 174.47.56.114
    a=rtpmap:34 H263/90000
    a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
    a=sendrecv
    ßèM˼ Ï Ï   ¤ºÛYn  E¿ @ @=ŸÍ‹.ÒÍ‹.–ÄÄ«›ÒINVITE sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
    Record-Route: <sip:205.139.46.210;lr=on;nat=yes>
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bKccdc.dbaa6be2.0
    Via: SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-fd573135631d037d-1---d8754z-;rport=50393
    Max-Forwards: 69
    Contact: <sip:VH100087@174.47.56.114:50393>
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>
    From: "test"<sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=056a7156
    Call-ID: ZGQ3ZmRlYjIyYzAwYjIyOTc3OTNmMzQxNTA1ZmQ1MzY.
    CSeq: 2 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    User-Agent: 3CXPhone 5.0.14900.0
    Content-Length: 406

    v=0
    o=3cxVCE 162250335 2506035 IN IP4 174.47.56.114
    s=3cxVCE Audio Call
    c=IN IP4 174.47.56.114
    t=0 0
    m=audio 40006 RTP/AVP 0 8 3 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:3 GSM/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=sendrecv
    m=video 40004 RTP/AVP 34
    c=IN IP4 174.47.56.114
    a=rtpmap:34 H263/90000
    a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
    a=sendrecv
    ßèM¦µ è è    !}7€  EØ @ @?†Í‹.–Í‹.ÒÄÄľlSIP/2.0 180 Ringing
    Record-Route: <sip:172.16.30.150;r2=on;lr=on;did=89d.1125553;destination=10.2.1.34>,<sip:205.139.46.150;r2=on;lr=on;did=89d.1125553;destination=10.2.1.34>,<sip:205.139.46.210;lr=on;nat=yes>
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bKccdc.dbaa6be2.0,SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-fd573135631d037d-1---d8754z-;rport=50393
    Max-Forwards: 68
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=15302662571307056607282
    From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=056a7156
    Call-ID: ZGQ3ZmRlYjIyYzAwYjIyOTc3OTNmMzQxNTA1ZmQ1MzY.
    CSeq: 2 INVITE
    Server: VocalOS/6.2.0.49
    Content-Length: 0

    ßèMε è è    !}7€  EØ @ @?†Í‹.–Í‹.ÒÄÄľlSIP/2.0 180 Ringing
    Record-Route: <sip:172.16.30.150;r2=on;lr=on;did=89d.1125553;destination=10.2.1.34>,<sip:205.139.46.150;r2=on;lr=on;did=89d.1125553;destination=10.2.1.34>,<sip:205.139.46.210;lr=on;nat=yes>
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bKccdc.dbaa6be2.0,SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-fd573135631d037d-1---d8754z-;rport=50393
    Max-Forwards: 68
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=15302662571307056607282
    From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=056a7156
    Call-ID: ZGQ3ZmRlYjIyYzAwYjIyOTc3OTNmMzQxNTA1ZmQ1MzY.
    CSeq: 2 INVITE
    Server: VocalOS/6.2.0.49
    Content-Length: 0

    ßèMÝ æ æ    !}7€  EÖ @ @=eÍ‹.–Í‹.õÄÄ—œINVITE sip:13232067327@external-sip.vocalocity.com SIP/2.0
    Record-Route: <sip:205.139.46.150;r2=on;lr=on>
    Record-Route: <sip:172.16.30.150;r2=on;lr=on>
    Call-ID: 9102b4f33089ef2d6146988bbaebd8a8@10.2.1.34
    CSeq: 29279 INVITE
    From: "User 6 Stuart" <sip:12482575542@10.2.1.34:5060>;tag=13735909391307056607486
    To: <sip:13232067327@external-sip.vocalocity.com>
    Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bK4c5.8e1c3d41.0
    Via: SIP/2.0/UDP 10.2.1.34:5060;branch=z9hG4bK12798367540611782250719431307056607487
    Max-Forwards: 69
    Contact: "VocalOS" <sip:12482575542@10.2.1.34:5060>;transport=udp
    Content-Type: application/sdp
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, REFER, NOTIFY, INFO, PRACK
    Remote-Party-ID: <sip:12482575542@10.2.1.34>
    User-Agent: VocalOS/6.2.0.49
    Content-Length: 414

    v=0
    o=VocalOS 1307056607484 1307056607484 IN IP4 10.2.1.34
    s=3cxVCE Audio Call
    c=IN IP4 205.139.46.163
    t=0 0
    m=audio 22922 RTP/AVP 0 8 3 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:3 GSM/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=sendrecv
    m=video 40004 RTP/AVP 34
    c=IN IP4 174.47.56.114
    a=rtpmap:34 H263/90000
    a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
    a=sendrecv
    ßèM æ æ    !}7€  EÖ @ @=eÍ‹.–Í‹.õÄÄ—œINVITE sip:13232067327@external-sip.vocalocity.com SIP/2.0
    Record-Route: <sip:205.139.46.150;r2=on;lr=on>
    Record-Route: <sip:172.16.30.150;r2=on;lr=on>
    Call-ID: 9102b4f33089ef2d6146988bbaebd8a8@10.2.1.34
    CSeq: 29279 INVITE
    From: "User 6 Stuart" <sip:12482575542@10.2.1.34:5060>;tag=13735909391307056607486
    To: <sip:13232067327@external-sip.vocalocity.com>
    Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bK4c5.8e1c3d41.0
    Via: SIP/2.0/UDP 10.2.1.34:5060;branch=z9hG4bK12798367540611782250719431307056607487
    Max-Forwards: 69
    Contact: "VocalOS" <sip:12482575542@10.2.1.34:5060>;transport=udp
    Content-Type: application/sdp
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, REFER, NOTIFY, INFO, PRACK
    Remote-Party-ID: <sip:12482575542@10.2.1.34>
    User-Agent: VocalOS/6.2.0.49
    Content-Length: 414

    v=0
    o=VocalOS 1307056607484 1307056607484 IN IP4 10.2.1.34
    s=3cxVCE Audio Call
    c=IN IP4 205.139.46.163
    t=0 0
    m=audio 22922 RTP/AVP 0 8 3 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:3 GSM/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=sendrecv
    m=video 40004 RTP/AVP 34
    c=IN IP4 174.47.56.114
    a=rtpmap:34 H263/90000
    a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
    a=sendrecv
    ßèM“ ö ö   ¤ºÛ%  Eæ @ @@UÍ‹.õÍ‹.–ÄÄÒÛ¢SIP/2.0 100 Giving a try
    Call-ID: 9102b4f33089ef2d6146988bbaebd8a8@10.2.1.34
    CSeq: 29279 INVITE
    From: "User 6 Stuart" <sip:12482575542@10.2.1.34:5060>;tag=13735909391307056607486
    To: <sip:13232067327@external-sip.vocalocity.com>
    Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bK4c5.8e1c3d41.0
    Via: SIP/2.0/UDP 10.2.1.34:5060;branch=z9hG4bK12798367540611782250719431307056607487
    Server: Vocalocity SIP (1.6.4-2-notls (x86_64/linux))
    Content-Length: 0

    ßèM± ö ö   ¤ºÛ%  Eæ @ @@UÍ‹.õÍ‹.–ÄÄÒÛ¢SIP/2.0 100 Giving a try
    Call-ID: 9102b4f33089ef2d6146988bbaebd8a8@10.2.1.34
    CSeq: 29279 INVITE
    From: "User 6 Stuart" <sip:12482575542@10.2.1.34:5060>;tag=13735909391307056607486
    To: <sip:13232067327@external-sip.vocalocity.com>
    Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bK4c5.8e1c3d41.0
    Via: SIP/2.0/UDP 10.2.1.34:5060;branch=z9hG4bK12798367540611782250719431307056607487
    Server: Vocalocity SIP (1.6.4-2-notls (x86_64/linux))
    Content-Length: 0

    ßèMn“
    ) )   ¤ºÛ%  E @ @@"Í‹.õÍ‹.–ÄÄŠ¸SIP/2.0 503 Service not available
    Call-ID: 9102b4f33089ef2d6146988bbaebd8a8@10.2.1.34
    CSeq: 29279 INVITE
    From: "User 6 Stuart" <sip:12482575542@10.2.1.34:5060>;tag=13735909391307056607486
    To: <sip:13232067327@external-sip.vocalocity.com>;tag=084eed7819c61842489f045335f4090b-ad8c
    Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bK4c5.8e1c3d41.0
    Via: SIP/2.0/UDP 10.2.1.34:5060;branch=z9hG4bK12798367540611782250719431307056607487
    Server: Vocalocity SIP (1.6.4-2-notls (x86_64/linux))
    Content-Length: 0

    ßèMŽ“
    ) )   ¤ºÛ%  E @ @@"Í‹.õÍ‹.–ÄÄŠ¸SIP/2.0 503 Service not available
    Call-ID: 9102b4f33089ef2d6146988bbaebd8a8@10.2.1.34
    CSeq: 29279 INVITE
    From: "User 6 Stuart" <sip:12482575542@10.2.1.34:5060>;tag=13735909391307056607486
    To: <sip:13232067327@external-sip.vocalocity.com>;tag=084eed7819c61842489f045335f4090b-ad8c
    Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bK4c5.8e1c3d41.0
    Via: SIP/2.0/UDP 10.2.1.34:5060;branch=z9hG4bK12798367540611782250719431307056607487
    Server: Vocalocity SIP (1.6.4-2-notls (x86_64/linux))
    Content-Length: 0

    ßèM

    ú ú    !}7€  Eê @ @@QÍ‹.–Í‹.õÄÄÖGBACK sip:13232067327@external-sip.vocalocity.com SIP/2.0
    Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bK4c5.8e1c3d41.0
    From: "User 6 Stuart" <sip:12482575542@10.2.1.34:5060>;tag=13735909391307056607486
    Call-ID: 9102b4f33089ef2d6146988bbaebd8a8@10.2.1.34
    To: <sip:13232067327@external-sip.vocalocity.com>;tag=084eed7819c61842489f045335f4090b-ad8c
    CSeq: 29279 ACK
    Max-Forwards: 70
    User-Agent: Vocalocity SIP (1.6.3-notls (x86_64/linux))
    Content-Length: 0

    ßèM,”
    ú ú    !}7€  Eê @ @@QÍ‹.–Í‹.õÄÄÖGBACK sip:13232067327@external-sip.vocalocity.com SIP/2.0
    Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bK4c5.8e1c3d41.0
    From: "User 6 Stuart" <sip:12482575542@10.2.1.34:5060>;tag=13735909391307056607486
    Call-ID: 9102b4f33089ef2d6146988bbaebd8a8@10.2.1.34
    To: <sip:13232067327@external-sip.vocalocity.com>;tag=084eed7819c61842489f045335f4090b-ad8c
    CSeq: 29279 ACK
    Max-Forwards: 70
    User-Agent: Vocalocity SIP (1.6.3-notls (x86_64/linux))
    Content-Length: 0

    ßèM¤Ü
    è è    !}7€  EØ @ @?†Í‹.–Í‹.ÒÄÄÄÑsSIP/2.0 603 Decline
    Record-Route: <sip:172.16.30.150;r2=on;lr=on;did=89d.1125553;destination=10.2.1.34>,<sip:205.139.46.150;r2=on;lr=on;did=89d.1125553;destination=10.2.1.34>,<sip:205.139.46.210;lr=on;nat=yes>
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bKccdc.dbaa6be2.0,SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-fd573135631d037d-1---d8754z-;rport=50393
    Max-Forwards: 68
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=15302662571307056607282
    From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=056a7156
    Call-ID: ZGQ3ZmRlYjIyYzAwYjIyOTc3OTNmMzQxNTA1ZmQ1MzY.
    CSeq: 2 INVITE
    Server: VocalOS/6.2.0.49
    Content-Length: 0

    ßèMÊÜ
    è è    !}7€  EØ @ @?†Í‹.–Í‹.ÒÄÄÄÑsSIP/2.0 603 Decline
    Record-Route: <sip:172.16.30.150;r2=on;lr=on;did=89d.1125553;destination=10.2.1.34>,<sip:205.139.46.150;r2=on;lr=on;did=89d.1125553;destination=10.2.1.34>,<sip:205.139.46.210;lr=on;nat=yes>
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bKccdc.dbaa6be2.0,SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-fd573135631d037d-1---d8754z-;rport=50393
    Max-Forwards: 68
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=15302662571307056607282
    From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=056a7156
    Call-ID: ZGQ3ZmRlYjIyYzAwYjIyOTc3OTNmMzQxNTA1ZmQ1MzY.
    CSeq: 2 INVITE
    Server: VocalOS/6.2.0.49
    Content-Length: 0

    ßèM Ý
    ê ê   ¤ºÛYn  EÚ @ @@„Í‹.ÒÍ‹.–ÄÄƆ.ACK sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bKccdc.dbaa6be2.0
    From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=056a7156
    Call-ID: ZGQ3ZmRlYjIyYzAwYjIyOTc3OTNmMzQxNTA1ZmQ1MzY.
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=15302662571307056607282
    CSeq: 2 ACK
    Max-Forwards: 70
    User-Agent: Vocalocity SIP (1.6.3-notls )
    Content-Length: 0

    ßèM%Ý
    ê ê   ¤ºÛYn  EÚ @ @@„Í‹.ÒÍ‹.–ÄÄƆ.ACK sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bKccdc.dbaa6be2.0
    From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=056a7156
    Call-ID: ZGQ3ZmRlYjIyYzAwYjIyOTc3OTNmMzQxNTA1ZmQ1MzY.
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=15302662571307056607282
    CSeq: 2 ACK
    Max-Forwards: 70
    User-Agent: Vocalocity SIP (1.6.3-notls )
    Content-Length: 0

    ûèMñ! Ï Ï   ¤ºÛYn  E¿ @ @=ŸÍ‹.ÒÍ‹.–ÄÄ«Ç@INVITE sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
    Record-Route: <sip:205.139.46.210;lr=on;nat=yes>
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK616f.03f50a31.0
    Via: SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-e401b44fc4489d55-1---d8754z-;rport=50393
    Max-Forwards: 69
    Contact: <sip:VH100087@174.47.56.114:50393>
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>
    From: "test"<sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=ae79ab73
    Call-ID: Y2Y5MTdmY2MxM2Y1NzA0YzEyMDBhOTk1MDY5OWUxMTk.
    CSeq: 2 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    User-Agent: 3CXPhone 5.0.14900.0
    Content-Length: 406

    v=0
    o=3cxVCE 140535480 3345495 IN IP4 174.47.56.114
    s=3cxVCE Audio Call
    c=IN IP4 174.47.56.114
    t=0 0
    m=audio 40012 RTP/AVP 0 8 3 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:3 GSM/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=sendrecv
    m=video 40010 RTP/AVP 34
    c=IN IP4 174.47.56.114
    a=rtpmap:34 H263/90000
    a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
    a=sendrecv
    ûèM&" Ï Ï   ¤ºÛYn  E¿ @ @=ŸÍ‹.ÒÍ‹.–ÄÄ«Ç@INVITE sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
    Record-Route: <sip:205.139.46.210;lr=on;nat=yes>
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK616f.03f50a31.0
    Via: SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-e401b44fc4489d55-1---d8754z-;rport=50393
    Max-Forwards: 69
    Contact: <sip:VH100087@174.47.56.114:50393>
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>
    From: "test"<sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=ae79ab73
    Call-ID: Y2Y5MTdmY2MxM2Y1NzA0YzEyMDBhOTk1MDY5OWUxMTk.
    CSeq: 2 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    User-Agent: 3CXPhone 5.0.14900.0
    Content-Length: 406

    v=0
    o=3cxVCE 140535480 3345495 IN IP4 174.47.56.114
    s=3cxVCE Audio Call
    c=IN IP4 174.47.56.114
    t=0 0
    m=audio 40012 RTP/AVP 0 8 3 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:3 GSM/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=sendrecv
    m=video 40010 RTP/AVP 34
    c=IN IP4 174.47.56.114
    a=rtpmap:34 H263/90000
    a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
    a=sendrecv
    ûèMä é é    !}7€  EÙ @ @?…Í‹.–Í‹.ÒÄÄÅ^4SIP/2.0 180 Ringing
    Record-Route: <sip:172.16.30.150;r2=on;lr=on;did=2e5.17222267;destination=10.2.1.68>,<sip:205.139.46.150;r2=on;lr=on;did=2e5.17222267;destination=10.2.1.68>,<sip:205.139.46.210;lr=on;nat=yes>
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK616f.03f50a31.0,SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-e401b44fc4489d55-1---d8754z-;rport=50393
    Max-Forwards: 68
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=7552005401307056635838
    From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=ae79ab73
    Call-ID: Y2Y5MTdmY2MxM2Y1NzA0YzEyMDBhOTk1MDY5OWUxMTk.
    CSeq: 2 INVITE
    Server: VocalOS/6.2.0.49
    Content-Length: 0

    ûèM·ä é é    !}7€  EÙ @ @?…Í‹.–Í‹.ÒÄÄÅ^4SIP/2.0 180 Ringing
    Record-Route: <sip:172.16.30.150;r2=on;lr=on;did=2e5.17222267;destination=10.2.1.68>,<sip:205.139.46.150;r2=on;lr=on;did=2e5.17222267;destination=10.2.1.68>,<sip:205.139.46.210;lr=on;nat=yes>
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK616f.03f50a31.0,SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-e401b44fc4489d55-1---d8754z-;rport=50393
    Max-Forwards: 68
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=7552005401307056635838
    From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=ae79ab73
    Call-ID: Y2Y5MTdmY2MxM2Y1NzA0YzEyMDBhOTk1MDY5OWUxMTk.
    CSeq: 2 INVITE
    Server: VocalOS/6.2.0.49
    Content-Length: 0

    ûèMÓB è è    !}7€  EØ @ @=cÍ‹.–Í‹.õÄÄÄ9ËINVITE sip:13232067327@external-sip.vocalocity.com SIP/2.0
    Record-Route: <sip:205.139.46.150;r2=on;lr=on>
    Record-Route: <sip:172.16.30.150;r2=on;lr=on>
    Call-ID: 7eca19ca23a65ad2cab8761611f282bd@10.2.1.68
    CSeq: 20135 INVITE
    From: "User 6 Stuart" <sip:12482575542@10.2.1.68:5060>;tag=20545999181307056635893
    To: <sip:13232067327@external-sip.vocalocity.com>
    Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bKa589.fdd38da3.0
    Via: SIP/2.0/UDP 10.2.1.68:5060;branch=z9hG4bK125410-63269059260004762441307056635894
    Max-Forwards: 69
    Contact: "VocalOS" <sip:12482575542@10.2.1.68:5060>;transport=udp
    Content-Type: application/sdp
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, REFER, NOTIFY, INFO, PRACK
    Remote-Party-ID: <sip:12482575542@10.2.1.68>
    User-Agent: VocalOS/6.2.0.49
    Content-Length: 414

    v=0
    o=VocalOS 1307056635893 1307056635893 IN IP4 10.2.1.68
    s=3cxVCE Audio Call
    c=IN IP4 205.139.46.165
    t=0 0
    m=audio 29610 RTP/AVP 0 8 3 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:3 GSM/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=sendrecv
    m=video 40010 RTP/AVP 34
    c=IN IP4 174.47.56.114
    a=rtpmap:34 H263/90000
    a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
    a=sendrecv
    ûèM
    C è è    !}7€  EØ @ @=cÍ‹.–Í‹.õÄÄÄ9ËINVITE sip:13232067327@external-sip.vocalocity.com SIP/2.0
    Record-Route: <sip:205.139.46.150;r2=on;lr=on>
    Record-Route: <sip:172.16.30.150;r2=on;lr=on>
    Call-ID: 7eca19ca23a65ad2cab8761611f282bd@10.2.1.68
    CSeq: 20135 INVITE
    From: "User 6 Stuart" <sip:12482575542@10.2.1.68:5060>;tag=20545999181307056635893
    To: <sip:13232067327@external-sip.vocalocity.com>
    Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bKa589.fdd38da3.0
    Via: SIP/2.0/UDP 10.2.1.68:5060;branch=z9hG4bK125410-63269059260004762441307056635894
    Max-Forwards: 69
    Contact: "VocalOS" <sip:12482575542@10.2.1.68:5060>;transport=udp
    Content-Type: application/sdp
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, REFER, NOTIFY, INFO, PRACK
    Remote-Party-ID: <sip:12482575542@10.2.1.68>
    User-Agent: VocalOS/6.2.0.49
    Content-Length: 414

    v=0
    o=VocalOS 1307056635893 1307056635893 IN IP4 10.2.1.68
    s=3cxVCE Audio Call
    c=IN IP4 205.139.46.165
    t=0 0
    m=audio 29610 RTP/AVP 0 8 3 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:3 GSM/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=sendrecv
    m=video 40010 RTP/AVP 34
    c=IN IP4 174.47.56.114
    a=rtpmap:34 H263/90000
    a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
    a=sendrecv
    ûèMžD ø ø   ¤ºÛ%  Eè @ @@SÍ‹.õÍ‹.–ÄÄÔ,BSIP/2.0 100 Giving a try
    Call-ID: 7eca19ca23a65ad2cab8761611f282bd@10.2.1.68
    CSeq: 20135 INVITE
    From: "User 6 Stuart" <sip:12482575542@10.2.1.68:5060>;tag=20545999181307056635893
    To: <sip:13232067327@external-sip.vocalocity.com>
    Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bKa589.fdd38da3.0
    Via: SIP/2.0/UDP 10.2.1.68:5060;branch=z9hG4bK125410-63269059260004762441307056635894
    Server: Vocalocity SIP (1.6.4-2-notls (x86_64/linux))
    Content-Length: 0

    ûèM¾D ø ø   ¤ºÛ%  Eè @ @@SÍ‹.õÍ‹.–ÄÄÔ,BSIP/2.0 100 Giving a try
    Call-ID: 7eca19ca23a65ad2cab8761611f282bd@10.2.1.68
    CSeq: 20135 INVITE
    From: "User 6 Stuart" <sip:12482575542@10.2.1.68:5060>;tag=20545999181307056635893
    To: <sip:13232067327@external-sip.vocalocity.com>
    Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bKa589.fdd38da3.0
    Via: SIP/2.0/UDP 10.2.1.68:5060;branch=z9hG4bK125410-63269059260004762441307056635894
    Server: Vocalocity SIP (1.6.4-2-notls (x86_64/linux))
    Content-Length: 0

    üèM  + +   ¤ºÛ%  E @ @@ Í‹.õÍ‹.–ÄÄX9SIP/2.0 503 Service not available
    Call-ID: 7eca19ca23a65ad2cab8761611f282bd@10.2.1.68
    CSeq: 20135 INVITE
    From: "User 6 Stuart" <sip:12482575542@10.2.1.68:5060>;tag=20545999181307056635893
    To: <sip:13232067327@external-sip.vocalocity.com>;tag=084eed7819c61842489f045335f4090b-5f07
    Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bKa589.fdd38da3.0
    Via: SIP/2.0/UDP 10.2.1.68:5060;branch=z9hG4bK125410-63269059260004762441307056635894
    Server: Vocalocity SIP (1.6.4-2-notls (x86_64/linux))
    Content-Length: 0

    üèM) + +   ¤ºÛ%  E @ @@ Í‹.õÍ‹.–ÄÄX9SIP/2.0 503 Service not available
    Call-ID: 7eca19ca23a65ad2cab8761611f282bd@10.2.1.68
    CSeq: 20135 INVITE
    From: "User 6 Stuart" <sip:12482575542@10.2.1.68:5060>;tag=20545999181307056635893
    To: <sip:13232067327@external-sip.vocalocity.com>;tag=084eed7819c61842489f045335f4090b-5f07
    Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bKa589.fdd38da3.0
    Via: SIP/2.0/UDP 10.2.1.68:5060;branch=z9hG4bK125410-63269059260004762441307056635894
    Server: Vocalocity SIP (1.6.4-2-notls (x86_64/linux))
    Content-Length: 0

    üèMö û û    !}7€  Eë @ @@PÍ‹.–Í‹.õÄÄ×æACK sip:13232067327@external-sip.vocalocity.com SIP/2.0
    Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bKa589.fdd38da3.0
    From: "User 6 Stuart" <sip:12482575542@10.2.1.68:5060>;tag=20545999181307056635893
    Call-ID: 7eca19ca23a65ad2cab8761611f282bd@10.2.1.68
    To: <sip:13232067327@external-sip.vocalocity.com>;tag=084eed7819c61842489f045335f4090b-5f07
    CSeq: 20135 ACK
    Max-Forwards: 70
    User-Agent: Vocalocity SIP (1.6.3-notls (x86_64/linux))
    Content-Length: 0

    üèM€ û û    !}7€  Eë @ @@PÍ‹.–Í‹.õÄÄ×æACK sip:13232067327@external-sip.vocalocity.com SIP/2.0
    Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bKa589.fdd38da3.0
    From: "User 6 Stuart" <sip:12482575542@10.2.1.68:5060>;tag=20545999181307056635893
    Call-ID: 7eca19ca23a65ad2cab8761611f282bd@10.2.1.68
    To: <sip:13232067327@external-sip.vocalocity.com>;tag=084eed7819c61842489f045335f4090b-5f07
    CSeq: 20135 ACK
    Max-Forwards: 70
    User-Agent: Vocalocity SIP (1.6.3-notls (x86_64/linux))
    Content-Length: 0

    üèM” é é    !}7€  EÙ @ @?…Í‹.–Í‹.ÒÄÄÅq;SIP/2.0 603 Decline
    Record-Route: <sip:172.16.30.150;r2=on;lr=on;did=2e5.17222267;destination=10.2.1.68>,<sip:205.139.46.150;r2=on;lr=on;did=2e5.17222267;destination=10.2.1.68>,<sip:205.139.46.210;lr=on;nat=yes>
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK616f.03f50a31.0,SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-e401b44fc4489d55-1---d8754z-;rport=50393
    Max-Forwards: 68
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=7552005401307056635838
    From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=ae79ab73
    Call-ID: Y2Y5MTdmY2MxM2Y1NzA0YzEyMDBhOTk1MDY5OWUxMTk.
    CSeq: 2 INVITE
    Server: VocalOS/6.2.0.49
    Content-Length: 0

    üèM½ é é    !}7€  EÙ @ @?…Í‹.–Í‹.ÒÄÄÅq;SIP/2.0 603 Decline
    Record-Route: <sip:172.16.30.150;r2=on;lr=on;did=2e5.17222267;destination=10.2.1.68>,<sip:205.139.46.150;r2=on;lr=on;did=2e5.17222267;destination=10.2.1.68>,<sip:205.139.46.210;lr=on;nat=yes>
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK616f.03f50a31.0,SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-e401b44fc4489d55-1---d8754z-;rport=50393
    Max-Forwards: 68
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=7552005401307056635838
    From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=ae79ab73
    Call-ID: Y2Y5MTdmY2MxM2Y1NzA0YzEyMDBhOTk1MDY5OWUxMTk.
    CSeq: 2 INVITE
    Server: VocalOS/6.2.0.49
    Content-Length: 0

    üèMü é é   ¤ºÛYn  EÙ @ @@…Í‹.ÒÍ‹.–ÄÄÅLtACK sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK616f.03f50a31.0
    From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=ae79ab73
    Call-ID: Y2Y5MTdmY2MxM2Y1NzA0YzEyMDBhOTk1MDY5OWUxMTk.
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=7552005401307056635838
    CSeq: 2 ACK
    Max-Forwards: 70
    User-Agent: Vocalocity SIP (1.6.3-notls )
    Content-Length: 0

    üèMž é é   ¤ºÛYn  EÙ @ @@…Í‹.ÒÍ‹.–ÄÄÅLtACK sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK616f.03f50a31.0
    From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=ae79ab73
    Call-ID: Y2Y5MTdmY2MxM2Y1NzA0YzEyMDBhOTk1MDY5OWUxMTk.
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=7552005401307056635838
    CSeq: 2 ACK
    Max-Forwards: 70
    User-Agent: Vocalocity SIP (1.6.3-notls )
    Content-Length: 0

    RèM”3 C C   ¤ºÛYn  E3 @ @=+Í‹.ÒÍ‹.–ÄčINVITE sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
    Record-Route: <sip:205.139.46.210;lr=on;nat=yes>
    Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK0e6f.ec2a0b61.0
    Via: SIP/2.0/UDP 192.168.10.127:55214;received=174.47.56.114;branch=z9hG4bK-d8754z-a221e8790d5e1420-1---d8754z-;rport=55214
    Max-Forwards: 69
    Contact: <sip:VH100087@174.47.56.114:55214;rinstance=e199b318462dcec5>
    To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>
    From: "test"<sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=500f3304
    Call-ID: ZTRiN2FmOTE1MDM3NWYxZjNkM2UwYjgyYzI0ZDM2OTc.
    CSeq: 2 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    User-Agent: 3CXPhone 5.0.14900.0
    Content-Length: 495

    v=0
    o=3cxVCE 339302325 208926780 IN IP4 174.47.56.114
    s=3cxVCE Audio Call
    c=IN IP4 174.47.56.114
    t=0 0
    m=audio 40014 RTP/AVP 0 8 3 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:3 GSM/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=sendrecv
    m=video 40004 RTP/AVP 34
    c=IN IP4 174.47.56.114
    a=rtpmap:34 H263/90000
    a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
    a=sendrecv
    a=oldmediaip:192.168.10.127
    a=oldmediaip:192.168.10.127
    a=oldmediaip:192.168.10.127
    RèMÒ3 C C   ¤ºÛYn  E3 @ @=+Í‹.ÒÍ‹.–ÄčINVITE sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
     
  10. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

    Joined:
    Dec 12, 2008
    Messages:
    1,476
    Likes Received:
    67
    I'm not a SIP expert, but in this case even I don't have to:
    your call is answered with 603 Decline (preceded by 503 Service not available) so it ends normally.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  11. sns227

    Joined:
    Jun 3, 2011
    Messages:
    10
    Likes Received:
    0
    I am new to SIP and VOIP in general. I have tried two softphones with my provider(Vocalocity). The eyebeam will ring all calls long enough for a person's voicemail to answer. The 3XC seems to time out after about 30 seconds. Do you, or anyone else have any idea why one softphone will ring indefinately but the 3CX seems to have a limit? The above Sharkcapture represents a call where the 3CX failed to ring long enough for voicemail to anser. Any help would be greatly appreciated.
     
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