Inherit Office Hours settings from Extension Groups

Discussion in 'Ideas' started by Lawrenceb, Aug 1, 2016.

  1. Lawrenceb

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    It would be useful to be able to set Office Hours settings at an Extension Group level and have them apply to all of the members of that group - this would mean that adding users or changing their roles in a call centre environment would be much quicker and easier.

    A possible issue would be if an extension is a member of multiple groups with custom Office Hours, however this could be solved with a warning to the administrator that they have made an error in assigning the Extensions to Groups.