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Install failure

Discussion in '3CX Phone System - General' started by acrumpton, Apr 18, 2008.

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  1. acrumpton

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    I am running Vista SP1 on my dell laptop.
    When trying to install 3Cx I get the following error

    Product: 3CX PhoneSystem -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: UnpackCluster.exe, location: C:\ProgFiles\3CX PhoneSystem\Data\DB\, command: "C:\ProgFiles\3CX PhoneSystem\Data\DB\cluster_50.exe"

    Any advice gratefully received

    thanks

    Andy
     
  2. Nick Galea

    Nick Galea Site Admin

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    You have Vista UAC enabled. With that, no software will install at all. Review the manual how to disable it.
     
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  3. TelicaIT-SG

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    Hi all

    I am currently on site with a broken 3CX stating exactly the same but I am running XP Pro SP3.

    Any Ideas as my distributor is out of ideas too!!!

    Thanks in advance

    Steve
     
  4. TelicaIT-SG

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    I have solved the above but will write a new post so that people can search easier if it happens to them.

    Cheers

    Steve
     
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