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Installation error. 3CX cannot be installed on windows

Discussion in '3CX Phone System - General' started by LiscardGP, Mar 12, 2015.

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  1. LiscardGP

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    I have a clean build windows 7 professional PC x86 on which I am attempting to install 3CX version 125. When attempting installation it fails immediately with a message which starts "3CX cannot be installed on windows" and then lists the various versions of windows. I have been using 3CX for a few years and never had an error such as this. Can any one help. I attach the log produced when the installation fails.

    Thanks in advance for any replies.



    FURTHER NOTE. I THINK I HAVE SOLVED THE PROBLEM. Is it the case that 3CX 125 will only install on Windows 7 Professional x64?

    Thanks
     

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  2. craigreilly

    craigreilly Well-Known Member

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    You hit the nail on the head.

    http://www.3cx.com/docs/installing-3cx/
     
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  3. LiscardGP

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    Thanks for the reply.

    When I realised the problem I though I should leave the post active in case others make the same mistake.

    Maybe I should have realised sooner what was happening but I just checked the Administrator manual which does not alert readers to the fact there are now different versions of 3CX for different operating systems. I think the manual could be improved in this respect.
     
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  4. complex1

    complex1 Active Member

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    Mmmm, did you read the 3CX Phone System version 12.5 Administrator Manual?
    http://www.3cx.com/docs/installing-3cx/
     
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