Installation problem after upgrading to V6

Discussion in '3CX Phone System - General' started by Anders, Jun 30, 2008.

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  1. Anders

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    Hi,

    After using the free edition of v5.1 for a while I decided to go for the free edition of V6. Uninstallation of previous version as well as installation seemed to work fine on my Windows XP sp2 PC. The system where up and running until first reboot of the PC. Following from the server log after reboot:

    23:31:07.515 CallCtrl::thread [CM501008]: *** Stopped Calls Controller thread ***
    23:31:07.500 CServiceModule::preMessageLoop [CM100001]: *!* Failed to initialize Call Manager *!*
    23:31:07.500 CallMgr::Initialize [CM100001]: *!* Failed to initialize SIP Stack *!*
    23:31:07.500 CallMgr::Stack::Initialize [CM101002]: Can not create UDP transport on 192.168.1.39:5060
    23:31:07.500   ResipLogger:Failed to create transport: V4 UDP 5060 on 192.168.1.39[br]
    23:31:07.500   ResipLogger:[ V4 192.168.1.39:5060 UDP target domain=unspecified mFlowKey=564 ] already in use [br]
    23:31:07.500 CallMgr::findLocalIPs [CM501006]: Default Local IP address: [192.168.1.39]
    23:31:07.359 CallCtrl::thread [CM501007]: *** Started Calls Controller thread ***
    23:31:07.343 CallMgr::Initialize [CM501002]: Version: 6.0.606.0/Beta
    23:31:07.343 CallMgr::Initialize [CM501001]: Start 3CX PhoneSystem Call Manager
    23:31:07.343 LoadLicenceInfo [CM501010]: License Info: Load Failed


    Anyone with any idea of what might be the problem?
     
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  2. darrellchapman

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    What the status of all of the individual 3CX Server services. You can see this info at the top-right of the "Server Status" page. What color is each service?
     
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  3. Anders

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    The status is red Offline.
     
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  4. darrellchapman

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    Ok, we need to go to the Services MMC snap-in.

    1) Right-click on "My Computer" and click on "Manage"
    2) Expand "Services and Applications"
    3) Click on "Services"
    4) Locate all of the 3CX services to the right
    5) Right-click each service and choose "Start" in the following order:
    --- a) 3CX PhoneSystem Database Server
    --- b) 3CX PhoneSystem
    --- c) 3CX PhoneSystem Conference Room
    --- d) 3CX PhoneSystem Digital Receptionist
    --- e) 3CX PhoneSystem FAX Server
    --- f) 3CX PhoneSystem Media Server
    --- g) 3CX PhoneSystem Parking Orbit
    --- h) 3CX PhoneSystem SIP/RTP Tunneling Proxy
    --- i) 3CX PhoneSystem Voicemail Manager
    --- j) 3CX PhoneSystem Web Server



    Did each service start successfully?
     
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