Hey all! Somebody, somewhere, thought it would be great if all their remote employees could call people in head office by extension and make calls to the outside world through the PBX. Somebody else thought it would be a great idea to get me to do it. I'm starting to feel pretty certain they were mistaken. :? The situation: The existing setup is a bunch of phones in head office controlled by a panasonic digitla PBX. There's some magic in the pbx that routes calls to the branch office through a cisco 2600 (via two E&M lines). The 2600, for its part, has some trickery that sends those calls over the private link to the branch office where all this happens in reverse so we can talk to the chairwarmers up there. So far, so good. Nothing really mystical about it; the dial plan on the cisco is pretty simplistic. That has worked so well for them that they now want to send out private links to all their home workers, supply said home workers with linksys PAP2T boxes and give them the power of speech. Now, I had a bit of a crack at making these boxes work a while back with a carefully crafted dial plan on the cisco, and it sort of worked. But sort of didn't. It wasn't very cool, and I had to make all sorts of ugly configs and so on and so forth. Then I found this 3CX business and thought it might be the key. But I'm not having as much fun as I'd hoped. Currently, I can dial from an existing phone to the PAP box, but not the other way. Worse, the call terminates after about 3 seconds; the server says that the PAP box / phone send the hangup. I've spent some time sketching out the current master plan for the site; anybody who is interested but is completely confused by what I've just written can find it at http://www.supafunds.com.au/phoneplan.pdf . If it helps any, we'll be upgrading the 2600's to 2800s very shortly and whacking in an 1841 for the main link. TIA!