Intercom prefix with BLF on Yealink

Discussion in '3CX Phone System - General' started by jhicken, Jan 24, 2011.

Thread Status:
Not open for further replies.
  1. jhicken

    Joined:
    May 21, 2010
    Messages:
    25
    Likes Received:
    0
    The Yealink T28's now have a "Prefix" button option.
    So I have set one button to prefix *9
    I have another key set as an extension 303
    But I cannot use them together.
    If I press the prefix button I get the *9 but when I press the BLF button it erases the *9 and just dials the extension.
    If I press the prefix button and manually dial the extension, it works just fine.
    Is there a way to use the prefix button with the BLF button?

    I have emailed Yealink but I thought I'd post while waiting for a reply.

    Thanks!
     
  2. tsteffens

    Joined:
    Jul 14, 2011
    Messages:
    85
    Likes Received:
    1
    did you ever get a reply from yealink?
     
  3. willow

    willow Member

    Joined:
    Mar 1, 2011
    Messages:
    471
    Likes Received:
    0
    I assume that this is a firmware issue with the yealink phone, would be nice if they can get it working. with the .110 firmware it is not working on the T28P
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. jhicken

    Joined:
    May 21, 2010
    Messages:
    25
    Likes Received:
    0
    I never heard back and this is still an issue (feature) that we work around.
    Actually we just dont use BLF's for the receptionist. We just use speed-dials programmed with the *9ext so the receptionist doesn't have to dial the *9.
    If works for us but the BLF with *9 would make it simpler.
     
Thread Status:
Not open for further replies.