Solved Intercoms that are connected to 3cx

Discussion in '3CX Phone System - General' started by lukehy, Nov 17, 2017.

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  1. lukehy

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    Hello.
    we installed 2 intercoms that have a mini server and every button has a sip (3 buttons in total).
    we added those sips username and password and put an extension from the 3cx.
    the thing is sometimes is works sometimes it dosent (rings the extension),
    the intercom dials but sometimes the extension dosent ring and sometimes we just see a missed call

    the intercoms are Came bpt -Xpi/Eti.

    any idea's ?
     
  2. nathanmf

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    Hey mate,

    Did you get a result here?

    I am interested
     
  3. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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  4. lukehy

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    Hello.
    I resolved it by checking the network that blocked the ports
    it was only open from the checkpoint to one side (any to any)
    for example from the 3cx to the intercom but not from the intercom to the to the 3cx
    the configuration in the end was 2 intercoms 3 buttons that each has its own sip

    now its working perfectly.
     
    NickD_3CX likes this.
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