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- Jan 23, 2008
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Hello,
We are currently using the latest version - 3cx Server v5.1.4393 and we are already using it in the production environment having linksys 3102 as our gateway. We noticed intermittent choppy voice prompt using voicemail system (9999) or even when listening to the digital receptionist. Sometimes it is ok, sometimes 1/4 of the entire recording is choppy. To isolate the problem, we decided to revert to the default english system prompts of 3CX but the problem still persists.
We also tried to enable the option "pbx delivers audio" per extension and on the gateway but the choppiness got worst.
What we have thoroughly tested was the feb release (no problem on sound quality) but we decided to roll this latest version on the production due to some linksys issues resolved by the recent version.
I hope you can give us tips on how to fix this. Thanks.
By the way, we are using licensed version.
Regards,
JoF
We are currently using the latest version - 3cx Server v5.1.4393 and we are already using it in the production environment having linksys 3102 as our gateway. We noticed intermittent choppy voice prompt using voicemail system (9999) or even when listening to the digital receptionist. Sometimes it is ok, sometimes 1/4 of the entire recording is choppy. To isolate the problem, we decided to revert to the default english system prompts of 3CX but the problem still persists.
We also tried to enable the option "pbx delivers audio" per extension and on the gateway but the choppiness got worst.
What we have thoroughly tested was the feb release (no problem on sound quality) but we decided to roll this latest version on the production due to some linksys issues resolved by the recent version.
I hope you can give us tips on how to fix this. Thanks.
By the way, we are using licensed version.
Regards,
JoF