dydot
Free User
- Joined
- Oct 11, 2011
- Messages
- 21
- Reaction score
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HI there,
I'am new to this 3cx system. I've installed and configure 3cx mini and manage to make it work.
But sometimes when i try to dial in, dial out or dial extentions , it just straight to voice mail.
Fax also the same case, sometime it work just fine and other time it just doesnt came/went through.
The configuration:
Windows server 2008 R2
Phones: Cisco 7940 (SIP)
Fax with Patton M-ATA
these are the activity log:
12:08:15.431 [CM503007]: Call(102): Device joined: sip:[email protected]:5060
12:08:15.429 [CM503007]: Call(102): Device joined: sip:[email protected]:5060
12:08:05.389 [CM505001]: Ext.777: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Patton Smartlink MATA <4.02.0A1 MS VR CS (0001)><00a0ba067489>] PBX contact: [sip:[email protected]:5060]
12:08:05.389 [CM503002]: Call(102): Alerting sip:[email protected]:5060
12:08:05.173 [CM503025]: Call(102): Calling Ext:Ext.777@[Dev:sip:[email protected]:5060]
12:08:05.147 [CM503004]: Call(102): Route 1: Ext:Ext.777@[Dev:sip:[email protected]:5060]
12:08:05.145 [CM503010]: Making route(s) to <sip:[email protected]:5060>
12:08:05.142 [CM505003]: Provider:[Generic SIP Trunk -] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [ewb2bua/10.2.0.6] PBX contact: [sip:[email protected]:5060]
12:08:05.138 [CM503001]: Call(102): Incoming call from 9738376150@(Ln.10001@Generic SIP Trunk -) to <sip:[email protected]:5060>
12:08:05.118 [CM503012]: Inbound any hours rule (9738376149) for 10001 forwards to DN:777
11:56:35.868 [CM503003]: Call(101): Call to sip:[email protected] has failed; Cause: 487 Request Cancelled; from IP:192.168.1.143:51774
11:56:35.621 [CM503008]: Call(101): Call is terminated
11:56:05.750 [CM505001]: Ext.502: Device info: Device Identified: [Man: Cisco;Mod: 7940;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco-CP7940G/8.0] PBX contact: [sip:[email protected]:5060]
11:56:05.750 [CM503002]: Call(101): Alerting sip:[email protected]:5060;user=phone;transport=udp
11:56:05.461 [CM503025]: Call(101): Calling Ext:Ext.502@[Dev:sip:[email protected]:5060;user=phone;transport=udp]
11:56:05.434 [CM503004]: Call(101): Route 1: Ext:Ext.502@[Dev:sip:[email protected]:5060;user=phone;transport=udp]
11:56:05.432 [CM503010]: Making route(s) to <sip:[email protected]:5060>
11:56:05.431 [CM505003]: Provider:[Generic SIP Trunk -] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [ewb2bua/10.2.0.6] PBX contact: [sip:[email protected]:5060]
11:56:05.427 [CM503001]: Call(101): Incoming call from 8008040057@(Ln.10001@Generic SIP Trunk -) to <sip:[email protected]:5060>
11:56:05.407 [CM503012]: Inbound any hours rule (9738376150) for 10001 forwards to DN:502
11:54:25.661 [CM503008]: Call(100): Call is terminated
11:53:57.072 Currently active calls - 1: [100]
11:53:25.072 Currently active calls - 1: [100]
11:52:53.072 Currently active calls - 1: [100]
11:52:40.940 [CM504001]: Ext.413: new contact is registered. Contact(s): [sip:[email protected]:5060;user=phone;transport=udp/413]
11:52:40.838 [CM504001]: Ext.403: new contact is registered. Contact(s): [sip:[email protected]:5060;user=phone;transport=udp/403]
11:52:21.072 Currently active calls - 1: [100]
11:52:20.686 [CM503007]: Call(100): Device joined: sip:[email protected]:5060
11:52:20.683 [CM503007]: Call(100): Device joined: sip:[email protected]:5060;user=phone;transport=udp
11:52:20.678 [CM505003]: Provider:[Generic SIP Trunk -] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [ewb2bua/10.2.0.6] PBX contact: [sip:[email protected]:5060]
11:52:20.677 [CM503002]: Call(100): Alerting sip:[email protected]:5060
11:52:17.776 [CM503025]: Call(100): Calling VoIPline:9732788001@(Ln.10001@Generic SIP Trunk -)@[Dev:sip:[email protected]:5060]
11:52:17.723 [CM503004]: Call(100): Route 1: VoIPline:9732788001@(Ln.10001@Generic SIP Trunk -)@[Dev:sip:[email protected]:5060]
11:52:17.722 [CM503010]: Making route(s) to <sip:[email protected]>
11:52:17.720 [CM505001]: Ext.101: Device info: Device Identified: [Man: Cisco;Mod: 7940;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco-CP7940G/8.0] PBX contact: [sip:[email protected]:5060]
11:52:17.717 [CM503001]: Call(100): Incoming call from Ext.101 to <sip:[email protected]>
Please help !!! before i pull all my hair out.
Thank you for helping me out on this matter.
Regards,
Dydot
PS: the server has 4 NIC i did disable the other 3.
I'am new to this 3cx system. I've installed and configure 3cx mini and manage to make it work.
But sometimes when i try to dial in, dial out or dial extentions , it just straight to voice mail.
Fax also the same case, sometime it work just fine and other time it just doesnt came/went through.
The configuration:
Windows server 2008 R2
Phones: Cisco 7940 (SIP)
Fax with Patton M-ATA
these are the activity log:
12:08:15.431 [CM503007]: Call(102): Device joined: sip:[email protected]:5060
12:08:15.429 [CM503007]: Call(102): Device joined: sip:[email protected]:5060
12:08:05.389 [CM505001]: Ext.777: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Patton Smartlink MATA <4.02.0A1 MS VR CS (0001)><00a0ba067489>] PBX contact: [sip:[email protected]:5060]
12:08:05.389 [CM503002]: Call(102): Alerting sip:[email protected]:5060
12:08:05.173 [CM503025]: Call(102): Calling Ext:Ext.777@[Dev:sip:[email protected]:5060]
12:08:05.147 [CM503004]: Call(102): Route 1: Ext:Ext.777@[Dev:sip:[email protected]:5060]
12:08:05.145 [CM503010]: Making route(s) to <sip:[email protected]:5060>
12:08:05.142 [CM505003]: Provider:[Generic SIP Trunk -] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [ewb2bua/10.2.0.6] PBX contact: [sip:[email protected]:5060]
12:08:05.138 [CM503001]: Call(102): Incoming call from 9738376150@(Ln.10001@Generic SIP Trunk -) to <sip:[email protected]:5060>
12:08:05.118 [CM503012]: Inbound any hours rule (9738376149) for 10001 forwards to DN:777
11:56:35.868 [CM503003]: Call(101): Call to sip:[email protected] has failed; Cause: 487 Request Cancelled; from IP:192.168.1.143:51774
11:56:35.621 [CM503008]: Call(101): Call is terminated
11:56:05.750 [CM505001]: Ext.502: Device info: Device Identified: [Man: Cisco;Mod: 7940;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco-CP7940G/8.0] PBX contact: [sip:[email protected]:5060]
11:56:05.750 [CM503002]: Call(101): Alerting sip:[email protected]:5060;user=phone;transport=udp
11:56:05.461 [CM503025]: Call(101): Calling Ext:Ext.502@[Dev:sip:[email protected]:5060;user=phone;transport=udp]
11:56:05.434 [CM503004]: Call(101): Route 1: Ext:Ext.502@[Dev:sip:[email protected]:5060;user=phone;transport=udp]
11:56:05.432 [CM503010]: Making route(s) to <sip:[email protected]:5060>
11:56:05.431 [CM505003]: Provider:[Generic SIP Trunk -] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [ewb2bua/10.2.0.6] PBX contact: [sip:[email protected]:5060]
11:56:05.427 [CM503001]: Call(101): Incoming call from 8008040057@(Ln.10001@Generic SIP Trunk -) to <sip:[email protected]:5060>
11:56:05.407 [CM503012]: Inbound any hours rule (9738376150) for 10001 forwards to DN:502
11:54:25.661 [CM503008]: Call(100): Call is terminated
11:53:57.072 Currently active calls - 1: [100]
11:53:25.072 Currently active calls - 1: [100]
11:52:53.072 Currently active calls - 1: [100]
11:52:40.940 [CM504001]: Ext.413: new contact is registered. Contact(s): [sip:[email protected]:5060;user=phone;transport=udp/413]
11:52:40.838 [CM504001]: Ext.403: new contact is registered. Contact(s): [sip:[email protected]:5060;user=phone;transport=udp/403]
11:52:21.072 Currently active calls - 1: [100]
11:52:20.686 [CM503007]: Call(100): Device joined: sip:[email protected]:5060
11:52:20.683 [CM503007]: Call(100): Device joined: sip:[email protected]:5060;user=phone;transport=udp
11:52:20.678 [CM505003]: Provider:[Generic SIP Trunk -] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [ewb2bua/10.2.0.6] PBX contact: [sip:[email protected]:5060]
11:52:20.677 [CM503002]: Call(100): Alerting sip:[email protected]:5060
11:52:17.776 [CM503025]: Call(100): Calling VoIPline:9732788001@(Ln.10001@Generic SIP Trunk -)@[Dev:sip:[email protected]:5060]
11:52:17.723 [CM503004]: Call(100): Route 1: VoIPline:9732788001@(Ln.10001@Generic SIP Trunk -)@[Dev:sip:[email protected]:5060]
11:52:17.722 [CM503010]: Making route(s) to <sip:[email protected]>
11:52:17.720 [CM505001]: Ext.101: Device info: Device Identified: [Man: Cisco;Mod: 7940;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco-CP7940G/8.0] PBX contact: [sip:[email protected]:5060]
11:52:17.717 [CM503001]: Call(100): Incoming call from Ext.101 to <sip:[email protected]>
Please help !!! before i pull all my hair out.
Thank you for helping me out on this matter.
Regards,
Dydot
PS: the server has 4 NIC i did disable the other 3.