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Internal call during out office hour

Discussion in '3CX Phone System - General' started by alltech, Dec 16, 2010.

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  1. alltech

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    We can't call from one extension to other on "Out Office Hour" we get a busy tone and CALL FAIELD" mess.
     
  2. leejor

    leejor Well-Known Member

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    3CX log?
     
  3. alltech

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    08:10:22.881 [CM503020]: Normal call termination. Reason: Not found
    08:10:22.881 [CM503016]: Call(50): Attempt to reach "105"<sip:105@192.168.1.112:5060> failed. Reason: Not Found
    08:10:22.881 [CM503014]: Call(50): No known route to target: "105"<sip:105@192.168.1.112:5060>
    08:10:22.881 [CM303002]: Forwarding loop detected: destination 105, path: {105}
    08:10:22.881 [CM503010]: Making route(s) to "105"<sip:105@192.168.1.112:5060>
    08:10:22.881 [MS210000] C:50.1:Offer received. RTP connection: 192.168.1.132:3000(3001)
    08:10:22.881 Remote SDP is set for legC:50.1
    08:10:22.865 [CM505001]: Ext.100: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Aastra 6731i/2.6.0.66] PBX contact: [sip:100@192.168.1.112:5060]
    08:10:22.849 [CM503001]: Call(50): Incoming call from Ext.100 to "105"<sip:105@192.168.1.112:5060>
    08:10:22.849 [CM500002]: Info on incoming INVITE:
    INVITE sip:105@192.168.1.112:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.132:5060;branch=z9hG4bKa556e677e7cc6f579.5126dc1dad1aefe2d
    Max-Forwards: 70
    Contact: "Antonio Contreras"<sip:100@192.168.1.132:5060;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-1000-8000-00085D28C40E>"
    To: "105"<sip:105@192.168.1.112:5060>
    From: "Antonio Contreras"<sip:100@192.168.1.112:5060>;tag=07d739996e
    Call-ID: 0401c4534ce47db6
    CSeq: 16554 INVITE
    Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, OPTIONS, UPDATE, PRACK, SUBSCRIBE, INFO
    Proxy-Authorization: Digest username="100",realm="3CXPhoneSystem",nonce="414d535c031be42e43:31ad8c2cd33452765651d95658b3b23e",uri="sip:105@192.168.1.112:5060",response="46a52edcf4a269ef92c7e2f628c91748",algorithm=MD5
    Supported: gruu, path, timer, 100rel, replaces
    User-Agent: Aastra 6731i/2.6.0.66
    Allow-Events: talk, hold, conference, LocalModeStatus
    Content-Length: 0
     
  4. mfm

    mfm Active Member

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    Pbx is indicating a loop, you probably set a forwarding rule in 105 to forward to 105 and its looping, please delete 105 leave it standard and try again.
     
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