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internal call

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maud

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Hello,
I configured my phones Thomson TB30, they are detected because in extension they are spent to register it.
But impossible to spend a call between these two telephones, it puts me on phones wrong numbers.
You have a solution for this problem.

There is the log :

09:06:43.453 Currently active calls [none]
09:06:11.453 Currently active calls [none]
09:06:07.093 [CM504001]: Ext.101: new contact is registered. Contact(s): [sip:[email protected]:5061;transport=udp;user=phone/101]
09:05:51.703 [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:[email protected]:5061;transport=udp;user=phone/100]
09:05:39.453 Currently active calls [none]
09:05:07.453 Currently active calls [none]
09:04:35.453 Currently active calls [none]
09:04:15.609 [CM504001]: Ext.IVRForward: new contact is registered. Contact(s): [sip:[email protected]:40600;rinstance=12373348abf96bc1/IVRForward]
09:04:15.531 [CM504001]: Ext.EndCall: new contact is registered. Contact(s): [sip:[email protected]:40600;rinstance=f0cc0015f32a063d/EndCall]
09:04:15.515 [CM504001]: Ext.999: new contact is registered. Contact(s): [sip:[email protected]:40600;rinstance=28555015023e4879/999]
09:04:13.640 [CM504001]: Ext.*1: new contact is registered. Contact(s): [sip:*[email protected]:40000;rinstance=eaa73d9c07d2545c/*1]
09:04:13.625 [CM504001]: Ext.*0: new contact is registered. Contact(s): [sip:*[email protected]:40000;rinstance=fed4fd23195ab865/*0]
09:04:13.609 [CM504001]: Ext.*777: new contact is registered. Contact(s): [sip:*[email protected]:40000;rinstance=fa80f4a0312e492a/*777]
09:04:13.468 IP(s) added:[10.1.24.80]
09:04:12.890 [CM504008]: Fax Service: registered as sip:[email protected]:5061 with contact sip:[email protected]:5100;user=phone
09:04:10.796 [CM306002]: There is no valid STUN server specified! External IP can not be resolved.
09:04:10.796 [CM306001]: Address of STUN server (stun3.3cx.com) could not be resolved!
09:04:08.531 [CM306001]: Address of STUN server (stun2.3cx.com) could not be resolved!
09:04:07.953 [EC100007]: External application is connected: application:cder-109bf53125:0/QueueManager local:127.0.0.1:5482 remote:127.0.0.1:1224
09:04:06.265 [CM306001]: Address of STUN server (stun.3cx.com) could not be resolved!
09:04:05.734 [EC200002]: Media server is connected: application:cder-109bf53125:0/MediaServer local:127.0.0.1:5482 remote:127.0.0.1:1221
09:04:05.484 [EC200005]: Parking Orbit server is connected: application:cder-109bf53125:0/3CXParkOrbit local:127.0.0.1:5482 remote:127.0.0.1:1220
09:04:05.437 Currently active calls [none]
09:04:05.406 [EC200004]: IVR server is connected: application:cder-109bf53125:0/IVRServer local:127.0.0.1:5482 remote:127.0.0.1:1219
09:04:05.140 [EC200006]: Conference server is connected: application:cder-109bf53125:0/3CXConferenceRoom local:127.0.0.1:5482 remote:127.0.0.1:1216
09:04:03.906 Transport [ V4 10.1.24.80:5061 UDP target domain=unspecified mFlowKey=788 ] is joined to SIP multicast group
09:04:03.437 Failed to obtain short path name for [C:\Documents and Settings\All Users\Application Data\3CX\Bin\Cert]
09:04:03.437 [CM501006]: Default Local IP address: [10.1.24.80]
09:04:03.437 [CM501002]: Version: 9.0.15776.0
09:04:03.437 [CM501007]: *** Started Calls Controller thread ***
09:04:03.437 [CM501001]: Start 3CX PhoneSystem Call Manager
09:04:03.234 [EC200001]: Configuration server is connected: application:cder-109bf53125:5485/DBProvider local:127.0.0.1:1214 remote:127.0.0.1:5485
09:04:03.234 [CM501010]: License Info: Load Failed

Sorry for the english, I'm a french people.
Thanks for your help,

Maud
 
The log does not appear to show the attempt to place a call between extensions.

Can you try a call again and share the log showing this?
 
but I don't see the log with the call between the two extension that is the problem
 
the log is the same, the server activity log. Clear the log and then try to place a call. When you have reproduced the effect check the server activity log and refresh it. The information will be there.
 
Solution found
It is a problem on the configuration in my phone TB30
Thanks all for your help
Maud
 
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