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Internal Server Error(500) - New SIP Trunk

Discussion in '3CX Phone System - General' started by Key4ce, Aug 5, 2016.

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  1. Key4ce

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    Hello,

    I have just made a totally fresh install of 3CX v15.0.57336.0 with a pro license but I appear to be having a issue adding a 2nd SIP Trunk.

    When adding a new SIP Trunk i get a Internal Server Error(500) on the server with the following text


    I have noticed there is also a new PostgreSQL event in the Windows event log at the same time with the following:

    I am fine to remove and add another sip trunk but it appears to be the 2nd which is causing the issue. I did set the Activity Log to Verbose but it didn't appear to log anything about this error.

    Hope somebody is able to help.

    Key4ce
     
  2. lneblett

    lneblett Well-Known Member

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    Are the parameters of the two trunks different with regard to the credentials and numbers? The error message indicates that there is a duplicate value when it apparently wants a unique entry. It seems to indicate the AuthID is at fault.
     
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