Brian Oli
Free User
- Joined
- Dec 9, 2016
- Messages
- 15
- Reaction score
- 1
Hello Everyone:
I am having a problem calling internationally to singapore. I have called other singapore numbers with success. When I call these 2 particular numbers, I get the call can not be completed as dialed. I was wondering if my rule was setup incorrectly. I am simply taking any international calling and sending if over I fiber. Do I need to select the number of digits in the rule?
Any assistance would be appreciated.
Below is the call log and the Rule snapshot is attached.
08-Nov-2017 11:51:00.195 Leg L:5305.1[Extn:225] is terminated: Cause: BYE from PBX
08-Nov-2017 11:51:00.194 Leg L:5305.2[Line:10000>>011656688xxxx] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.1.199:5060
08-Nov-2017 11:51:00.194 [CM503020]: Call(C:5305): Normal call termination. Call originator: Extn:225. Reason: Terminated
08-Nov-2017 11:51:00.194 L:5305.1[Extn:225] failed to reach Line:10000>>011656688xxxx, reason Request Terminated
08-Nov-2017 11:51:00.194 Call to T:Line:10000>>011656688xxxx@[Dev:sip:[email protected]:5060] from L:5305.1[Extn:225] failed, cause: Cause: 487 Request Terminated/INVITE from 192.168.1.199:5060
08-Nov-2017 11:51:00.194 [CM503003]: Call(C:5305): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.1.199:5060
08-Nov-2017 11:51:00.168 Currently active calls - 3: [5301,5304,5305]
08-Nov-2017 11:50:53.979 [CM505003]: Provider:[TWC Fiber] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [ESBC9378-4B-2.0.13.0-Build8] PBX contact: [sip:[email protected]:5060]
08-Nov-2017 11:50:52.634 [CM503025]: Call(C:5305): Calling T:Line:10000>>011656688xxxx@[Dev:sip:[email protected]:5060] for L:5305.1[Extn:225]
08-Nov-2017 11:50:52.618 [CM503027]: Call(C:5305): From: Extn:225 ("Brian Olinski" <sip:[email protected]:5060>) to T:Line:10000>>011656688xxxx@[Dev:sip:[email protected]:5060]
08-Nov-2017 11:50:52.618 [CM503004]: Call(C:5305): Route 1: from L:5305.1[Extn:225] to T:Line:10000>>011656688xxxx@[Dev:sip:[email protected]:5060]
08-Nov-2017 11:50:52.617 Line limit check: Current # of calls for line Lc:10000(@TWC Fiber[<sip:[email protected]:5060>]) is 2; limit is 7
08-Nov-2017 11:50:52.617 Call(C:5305): Call from Extn:225 to 011656688xxxxmatches outbound rule 'international'
08-Nov-2017 11:50:52.617 [CM503001]: Call(C:5305): Incoming call from Extn:225 to <sip:[email protected]:5060>
I am having a problem calling internationally to singapore. I have called other singapore numbers with success. When I call these 2 particular numbers, I get the call can not be completed as dialed. I was wondering if my rule was setup incorrectly. I am simply taking any international calling and sending if over I fiber. Do I need to select the number of digits in the rule?
Any assistance would be appreciated.
Below is the call log and the Rule snapshot is attached.
08-Nov-2017 11:51:00.195 Leg L:5305.1[Extn:225] is terminated: Cause: BYE from PBX
08-Nov-2017 11:51:00.194 Leg L:5305.2[Line:10000>>011656688xxxx] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.1.199:5060
08-Nov-2017 11:51:00.194 [CM503020]: Call(C:5305): Normal call termination. Call originator: Extn:225. Reason: Terminated
08-Nov-2017 11:51:00.194 L:5305.1[Extn:225] failed to reach Line:10000>>011656688xxxx, reason Request Terminated
08-Nov-2017 11:51:00.194 Call to T:Line:10000>>011656688xxxx@[Dev:sip:[email protected]:5060] from L:5305.1[Extn:225] failed, cause: Cause: 487 Request Terminated/INVITE from 192.168.1.199:5060
08-Nov-2017 11:51:00.194 [CM503003]: Call(C:5305): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.1.199:5060
08-Nov-2017 11:51:00.168 Currently active calls - 3: [5301,5304,5305]
08-Nov-2017 11:50:53.979 [CM505003]: Provider:[TWC Fiber] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [ESBC9378-4B-2.0.13.0-Build8] PBX contact: [sip:[email protected]:5060]
08-Nov-2017 11:50:52.634 [CM503025]: Call(C:5305): Calling T:Line:10000>>011656688xxxx@[Dev:sip:[email protected]:5060] for L:5305.1[Extn:225]
08-Nov-2017 11:50:52.618 [CM503027]: Call(C:5305): From: Extn:225 ("Brian Olinski" <sip:[email protected]:5060>) to T:Line:10000>>011656688xxxx@[Dev:sip:[email protected]:5060]
08-Nov-2017 11:50:52.618 [CM503004]: Call(C:5305): Route 1: from L:5305.1[Extn:225] to T:Line:10000>>011656688xxxx@[Dev:sip:[email protected]:5060]
08-Nov-2017 11:50:52.617 Line limit check: Current # of calls for line Lc:10000(@TWC Fiber[<sip:[email protected]:5060>]) is 2; limit is 7
08-Nov-2017 11:50:52.617 Call(C:5305): Call from Extn:225 to 011656688xxxxmatches outbound rule 'international'
08-Nov-2017 11:50:52.617 [CM503001]: Call(C:5305): Incoming call from Extn:225 to <sip:[email protected]:5060>