International Calls Fail in 3cx V. 3.1

Discussion in '3CX Phone System - General' started by Ryandc, May 5, 2008.

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  1. Ryandc

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    Have a system that's working swimmingly with all local and long-distance calls here in the States, but I'm not able to make any international calls. The phone's dial plan is configured correctly for international calls. For whatever reason, I keep getting an error 480 on any attempted international calls. Logging, followed by additional details below:

    CM104008] Call(1130): Call from Ext.225 to 011617559705XX terminated; cause: 480 Temporarily not available; from IP:192.168.0.1
    09:31:45.735 CallConf::eek:nProvisional [CM103003] Call(1130): Ln:10019@Veracity is ringing
    09:31:45.344 MediaServerReporting::STUN [MS101003] Call(1130) Ln:10019@Veracity: Possible firewall problem. Address mapping failed on STUN server 192.168.0.12:3478 for local address ":9088"
    09:31:39.219 CallConf::eek:nIncoming [CM103002] Call(1130): Incoming call from 225 (Ext.225) to sip:9011617559705XX@192.168.0.12

    Router: Edgewater Edgemarc 4500 (192.168.0.1)
    Server: Win 2003 Server Standard (192.168.0.12)
    Endpoint: Linksys SPA-922 running Firmware 5.15 (192.168.0.28)
    VOIP Provider: Veracity communications w/ a 10-channel SIP trunk

    I'm thinking the router is timing out the call prematurely, but I could be mistaken. Any thoughts?
    -Ryan
     
  2. Nick Galea

    Nick Galea Site Admin

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    You'll have to check with your VOIP provider. The 480 is a response from your provider that the number you want to dial is not 'available' for you to dial.....
     
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