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International Calls Fail in 3cx V. 3.1

Discussion in '3CX Phone System - General' started by Ryandc, May 5, 2008.

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  1. Ryandc

    Aug 13, 2007
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    Have a system that's working swimmingly with all local and long-distance calls here in the States, but I'm not able to make any international calls. The phone's dial plan is configured correctly for international calls. For whatever reason, I keep getting an error 480 on any attempted international calls. Logging, followed by additional details below:

    CM104008] Call(1130): Call from Ext.225 to 011617559705XX terminated; cause: 480 Temporarily not available; from IP:
    09:31:45.735 CallConf::eek:nProvisional [CM103003] Call(1130): Ln:10019@Veracity is ringing
    09:31:45.344 MediaServerReporting::STUN [MS101003] Call(1130) Ln:10019@Veracity: Possible firewall problem. Address mapping failed on STUN server for local address ":9088"
    09:31:39.219 CallConf::eek:nIncoming [CM103002] Call(1130): Incoming call from 225 (Ext.225) to sip:9011617559705XX@

    Router: Edgewater Edgemarc 4500 (
    Server: Win 2003 Server Standard (
    Endpoint: Linksys SPA-922 running Firmware 5.15 (
    VOIP Provider: Veracity communications w/ a 10-channel SIP trunk

    I'm thinking the router is timing out the call prematurely, but I could be mistaken. Any thoughts?
  2. Nick Galea

    Nick Galea Site Admin

    Jun 6, 2006
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    You'll have to check with your VOIP provider. The 480 is a response from your provider that the number you want to dial is not 'available' for you to dial.....
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
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