international calls warning but not making those calls

Discussion in '3CX Phone System - General' started by spizzy74, Jul 6, 2017.

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  1. spizzy74

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    I'm getting warning that people are trying to dial international and it's being blocked but they aren't actually dialing these numbers. he's a snippet of logs -

    06-Jul-2017 12:06:23.315 [CM503025]: Call(C:3009): Calling T:Line:10000>>7471111@[Dev:sip:10000@10.0.2.120:5060] for L:3009.1[Extn:113]
    06-Jul-2017 12:06:23.268 [CM503027]: Call(C:3009): From: Extn:113 ("Gina" <sip:113@10.0.2.119:5060>) to T:Line:10000>>7471111@[Dev:sip:10000@10.0.2.120:5060]
    06-Jul-2017 12:06:23.268 [CM503004]: Call(C:3009): Route 1: from L:3009.1[Extn:113] to T:Line:10000>>7471111@[Dev:sip:10000@10.0.2.120:5060]
    06-Jul-2017 12:06:23.267 Call(C:3009): Call from Extn:113 to 7471111 matches outbound rule 'Local/Long Distance/International'
    06-Jul-2017 12:06:23.266 [CM503001]: Call(C:3009): Incoming call from Extn:113 to <sip:7471111@10.0.2.119:5060>
    06-Jul-2017 10:47:18.825 Leg L:2995.1[Extn:113] is terminated: Cause: BYE from 10.0.0.132:5060
    06-Jul-2017 10:47:13.242 [CM503007]: Call(C:2995): Extn:113 has joined, contact <sip:113@10.0.0.132:5060>
    06-Jul-2017 10:47:13.240 L:2995.2[Line:10000>>5689937] has joined to L:2995.1[Extn:113]
    06-Jul-2017 10:47:11.337 [CM503025]: Call(C:2995): Calling T:Line:10000>>5689937@[Dev:sip:10000@10.0.2.120:5060] for L:2995.1[Extn:113]
    06-Jul-2017 10:47:11.288 [CM503027]: Call(C:2995): From: Extn:113 ("Gina" <sip:113@10.0.2.119:5060>) to T:Line:10000>>5689937@[Dev:sip:10000@10.0.2.120:5060]
    06-Jul-2017 10:47:11.288 [CM503004]: Call(C:2995): Route 1: from L:2995.1[Extn:113] to T:Line:10000>>5689937@[Dev:sip:10000@10.0.2.120:5060]
    06-Jul-2017 10:47:11.288 Call(C:2995): Call from Extn:113 to 5689937 matches outbound rule 'Local/Long Distance/International'
    06-Jul-2017 10:47:11.287 [CM503001]: Call(C:2995): Incoming call from Extn:113 to <sip:5689937@10.0.2.119:5060>
    06-Jul-2017 10:42:23.024 Leg L:2994.1[Extn:113] is terminated: Cause: BYE from 10.0.0.132:5060
    06-Jul-2017 10:41:18.137 [CM503007]: Call(C:2994): Extn:113 has joined, contact <sip:113@10.0.0.132:5060>
    06-Jul-2017 10:41:18.135 L:2994.2[Line:10000>>9995682182] has joined to L:2994.1[Extn:113]
    06-Jul-2017 10:41:16.504 [CM503025]: Call(C:2994): Calling T:Line:10000>>9995682182@[Dev:sip:10000@10.0.2.120:5060] for L:2994.1[Extn:113]
     
  2. leejor

    leejor Well-Known Member

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    Could it be a match, on the first digits, to a blocked country code? The fact that you have a rule called 'Local/Long Distance/International' suggests that you haven't created a few rules, each specific to the type of call. You may want to review your rules breaking them down, more specifically, to the type of calls.
     
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