IOS / ANDROID - Paging & Intercom

Discussion in '3CX Phone System - General' started by Tom Quinn, Oct 3, 2017.

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  1. Tom Quinn

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    Hi,

    For some reason, when I try to page or intercom an Android/iOS device, it does not auto answer. If paging/intercomming a mobile device is not possible, please give me some other options. I can’t buy any more hardware but I need a sort of tannoy system.

    Thanks in advance,
    Tom
     
  2. leejor

    leejor Well-Known Member

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    A device has to support paging. I can't see why Android would. Rather than remaining registered constantly, to save battery, the Android App relies on Google Push, which simply sends a message to wake the App. It is not able to send a page, not to mention It could be quite embarrassing to receive an unexpected (loud) page in many situations, when out of the office.

    You'll have to provide a bit more detail on what you are trying to achieve and perhaps someone will have solution.
     
  3. Tom Quinn

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    Hi,

    The devices stay in the office and are currently used as desk phones. I thought if someone was away it would not page to them anyway? Seems a weird fix to a simple solution so I will probably post this is the Feature Request forum.
     
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