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iOS app crashes at webmeeting login

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abt1

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Oct 14, 2015
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Hi,
i try to connect to a webmeeting with iPhone 6 iOS 10.2 and Webmeetingapp 9.2.1.1.
When i click on the iOS link in the email the Webmeetingapp starts and crashes at the login page ("Authenticating").
I've used different systems and only the iOS app don't work.

iPhone 6 iOS 10.2 and Webmeetingapp 9.2.1.1 = crashes (mobile data and wifi)
iPhone 6s iOS 10.2 and Webmeetingapp 9.2.1.1 = crashes (mobile data and wifi)
iPad mini iOS 9.x and Webmeetingapp 9.2.1.1 = crashes (wifi)

Windows 7 with Chrome = works (mobile data and wifi)
Windows 10 with Chrome = works (mobile data and wifi)
Galaxy 6s with Android 6.0.1 Webmeetingapp 9.2.0.5 = works (mobile data and wifi)
Oneplus 3T Webmeetingapp 9.2.0.5 = works (mobile data and wifi)
 
+1
I've the same problem Ios Application quit after Authenticating

Any news?
 
Reply from Support:

We've managed to reproduce this issue in-house and will be fixing this for the next release of our iOS Client.
You can expect the new update sometime next month.


regards
 
No updates. Still not working.
 
Webmeeting worked a few times on Iphone 7. However now it crashes each time when joining a meeting.
3G/4G or Wifi does not help. Also a removal and reinstall on IOS does not help. Version: 9.2.1.1

Installed server version:

15.5.1694.0 (Debian VM)
 
Our Webmeeting team is aware of the current issue and it will req. and update of the iOS client. The team is working on it.
 
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