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ip wont change

Discussion in '3CX Phone System - General' started by jeremyn, Jun 18, 2008.

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  1. jeremyn

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    I have version 6 installed and have changed the ip address of the gateway, in fact even deleted the gateway with the old IP address and yet it is still showing the original one I have put in, not the new one that I have entered
    when I go in to edit default gateway it shows 192.168.3.201 (and this is the only gateway) but in the log it shows
    [CM102001]: Authentication failed for SipReq: REGISTER 192.168.4.200 tid=cbdaeaed183c26b08 cseq=REGISTER contact=10000@192.168.4.201:5060 / 30055 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    192.168.4.201 is the address of the gateway (which should also work )
    also unsure how to fix the Credentials issue, as we have not entered any.

    ready to pull hair out !!!
     
  2. jeremyn

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    attached is a backup of our db
     
  3. archie

    archie Well-Known Member
    3CX Support

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    IP in the line above is put by gateway. And it should be IP of PBX. IF it isn't - you should re-configure your gateway
     
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