Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Iphone 4 loses registration after each call

Discussion in 'iOS' started by klg3, Jan 30, 2012.

Thread Status:
Not open for further replies.
  1. klg3

    Jan 30, 2012
    Likes Received:
    Device Info
    Phone Model: iPhone
    Generation: 4s
    Firmware Version: 5.0.1 (9A405)
    Jailbreak: No
    Cydia Installed: No

    Issue Info
    Handset: Iphone
    Contacts: Local
    Connection: WiFi
    Server: Internal

    I love 3CX and all of the features I can edit on our system. We have 15 Aastra phones of which about 5 have cordless hansets. We don't love Aastra phones, especially the cordless handsets.

    I wish to give 4 of our employees ipod touch's to use for email and the 3CX for Iphone app.

    The problem we are having is that, during testing with an iphone 4s, the app is not registered after terminating each call. I must turn on airplane mode to disconnect from WiFi, then turn off airplane mode to reconnect to WiFi before 3CX app will register again.
  2. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

    Jun 2, 2009
    Likes Received:
    this is strange!
    First to the iPods, be carefully the small versions do not have in-build MIC!

    The iPhone is in the same network with the PBX via WiFi, right?
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.