Solved Iphone App, multiple active accounts

Discussion in 'iOS' started by perfectcast, Mar 14, 2018.

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  1. perfectcast

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    Hi,
    Is it possible to have more than one account active on the 3CX Iphone app?
    Reason I would like this is for every installation we do we create a support extension, softphone only that routes to my iphone for support calls so i would be useful to be able to have multiple active accounts
    or to switch accounts when a push notification is received.

    I'd prefer this instead of routing to my mobile number.

    Neil.
     
  2. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    To have multiple accounts simultaneously active would be a nightmare, not from SIP point of view, but from MyPhone's: it would mean dealing with multiple Presence-s, Phonebook-s, Recent-s, Conference-s and so on, everything confined in the narrow space of the mobile's display.

    Instead, the second idea (switching accounts) is doable - we've discussed it briefly here, in 3CX, when we first introduced push support, in iOS 6, but currently it's not on the table. My advice is to post it to Ideas forum.

    Regards
    vali
     
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  3. perfectcast

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    Thanks for the response, I'll post the switching account to the ideas forum later
    Cheers
    Neil.
     
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