IPhone for 3CX will not connect remote

Discussion in 'iOS' started by daver56, Jun 29, 2011.

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  1. daver56

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    I have the free version of 3CX (for testing) ver 10, and to test, I am using 3CX forIPhone. On the local LAN everything works fine. When outside the local LAN I use the External Server option and enter the URL that points to my home DSL where the 3CX system resides. I have verified that the URL is correct, I have opened ports 5060, 5090, and 9000-9009. The IPhone app will not register when away from the LAN. I get a authentication failure. I check the logs in the 3CX server and it shows "Credentials don't match, Check that authorization-ID and password match the ones in extension settings". These are the same credentials that I am using when on the local LAN. Can anyone give me any help on how to fix this issue.
     
  2. willow

    willow Member

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    does the 3cx have the public ip field enabled in the settings/network field.
     
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