iPhone one way audio

Discussion in 'iOS' started by AndrewB1975, Mar 8, 2018.

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  1. AndrewB1975

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    We have an iPhone which has developed a one-way audio problem but only when out of the office. Other iPhones and Android using the same account work. Is there a setting on the device which would cause this?
     
  2. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    The most common reason for this behavior is a different WiFi/3G - I mean, yes, all devices uses the same account, but each of them choose a local network. Usually, enabling tunnel in account settings should solve the problem.
     
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